Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,

Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,

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  • Timeline

  • About me

    Field Support,Sr. Incident Management Engineer, ICT Consultant/Sr.Tech Engineer/Sr.Tech Ops Engineer

  • Education

    • Sree Narayana Guru Polytechnic collage

      2007 - 2010
      Diploma in cse Computer Engineering

      Activities and Societies: Diploma in computer science and engineering 201

    • ACENET TECHNOLOGIES INDIA P. LTD

      2008 - 2008
      Hardware and trouble shooting Computer Science

      Activities and Societies: System,Printers,Scanners trouble shooting and servicing hardware ant network administration

    • 3G INSTITUTE OF RESEARCH &POLICY STUDIES, IIT MADRAS RESEARCH PARK

      2020 - 2020
      THE IMPACT OF ARTIFICIAL INTELLIGENCE &COVID-19 ON EMPLOYMENT, CAREER & ENTERPRENEURSHIP THE IMPACT OF ARTIFICIAL INTELLIGENCE &COVID-19 ON EMPLOYMENT, CAREER & ENTERPRENEURSHIP
    • LONDON CERTIFICATION

      2020 - 2020
      CAREER COUNSELLING FOUNDATION CERTIFICATE CAREER COUNSELLING FOUNDATION CERTIFICATE
    • Cisco Networking Academy

      2015 - 2015
      Ccna Networking

      Activities and Societies: cisco certified network associate(us certified engineer) CCNA(CISCO CERTIFIED NETWORK ASSOCIATE)

    • Alison

      2023 - 2023
      Microsoft Office 365 Web Apps 97%

      Activities and Societies: Collaborating with Shared Files Using the Outlook Web Apps Communicating with Skype for Business Using Skype for Business Meetings Interacting with Mobile Devices This is to certify that the management of Alison awarded Rashid Anantha Mangalath the certificate ofcompletion in Office 365 Web Apps under the category IT on 8th January 2023

    • Alison

      2023 - 2023
      VMware vSphere 4.1: Configuring and Securing Virtual Machines Information Technology 91%

      Activities and Societies: Configuring Networks Configuring Storage vCenter Server 4.1 Licensing VM Creation Configuration Snapshots Security and Permissions

    • RVS College of Engineering and Technology

      2010 - 2013
      Bachelor's degree (Lateral Entry) computer science and engineering A

      Activities and Societies: Bachelor of engineering in computer science and engineering bachelor of Engineering in computer science and engineering

    • Alison

      2023 - 2023
      Diploma in Microsoft Windows 11 Operating System Information Technology 82%

      Activities and Societies: Learning to Use Windows 11 Mastering OneDrive Security is Everything Course assessment https://alison.com/certification/check/%242y%2410%24.V7Ks1Ti0eurtoyRaMln2.lKGfM58QFcLHYVjnCI9PYR6xHR1DVS

    • EXIN your ICT competence partner

      -
      ITIL Information Technology Infrastructure Library in IT service management (ITSM) Certified

      Activities and Societies: ITIL stands for Information Technology Infrastructure Library. It is a globally-recognized, comprehensive set of guidelines and best practices for IT services.

  • Experience

    • Career Info Technologies

      Apr 2013 - Jun 2013
      Java Developer

      coding,testing

    • Springs international schools

      Jun 2013 - Jan 2015
      System Administrator

      IT support, Network Administrator, CCTV,Windows server,Printers and Scanner,Faxes,Antivirus server(eset) ,Avaya IP phone server

    • Doha

      Feb 2015 - Sept 2015
      Freelance IT Support

      Freelance IT Support

    • Nana Holidays LLC

      Nov 2015 - May 2016
      IT Officer

      IT Support,Network support

    • Gulf Exchange Company

      Jun 2016 - Sept 2019
      IT / Net Support Engineer

      *IT support, * Network Administrator, *CCTV, *Windows server, *Printers and Scanner, Faxes, *Antivirus (ESET ) , Symantec, *ITIL, *Website Monitoring, *Avaya IP phone server, *office 365 admin ,*MS office 2007,2010,2013,2016 etc support.

    • Sharq Law Firm

      Oct 2019 - Mar 2020
      IT Support Specialist

      Upgraded, repaired, and configured computers, application software, servers, and peripherals.Set up and maintained networking hardware and components (switches, printers, scales, barcode scanners, etc.).Ensured optimal network connectivity across the company’s LAN/WAN infrastructure.Obtained quotes from vendors and placed orders for IT department requirements.Managed configuration of authentication and authorization for directory services.Provided installation and support for computer systems across various facilities.Operated and maintained computers on the manufacturing network.Supported, debugged, and resolved software issues on manufacturing equipment, providing after-hours support as needed.Conducted tests on computer programs, hardware, and network devices to maintain peak performance and make adjustments as the company expanded.Performed basic installation, configuration, and maintenance tasks for Windows and Mac systems using standard deployment and management tools.Handled support requests for workstations, servers, software applications, phone systems, and ISP-related issues, including triage and escalation when necessary.Troubleshot common network and system issues and assisted with diagnoses.Performed regular online cloud and hard backups.Designed content for company communications, including articles, festival greetings, and social media posts. Show less

    • Anunta Tech

      Oct 2020 - Jan 2022
      Technical Operations Engineer

      Remote Support for user's @ USA, UK & PhilippinesIT supportCloud technologiesEmail supportAWSRemote Support ToolsTicketing SystemDesktop servicesRemote supportVmwaresCitrixMS OFFICE SupportActive directory Windows servers 2009 R2, 2016ITILManaging users at USA, UK, Manila, etc

    • Supreme Committee for Delivery & Legacy

      Dec 2021 - Apr 2023
      ICT Consultant

      AFC Asian cup Qatar 2023 FIFA World Cup Qatar 2022Supporting Venue Operations @ ATS for FWC Qatar2022 1) IT Assistance to vendors and end users on venue level2) Ensuring End user devices Secured3) PMS - Printer management solutions4) Cyber security hygiene assurance5) Windows security and update6) User management7) Security Agents management and readiness check8) L2-End user support IP Phones, Workstation, networks, Email support etc.

    • Aspire Zone Foundation

      Dec 2021 - now
      IT Analyst L2 - MOSY

      SFM - ICTFIFA World Cup Qualifiers 2026QSL 2023-24AFC Asian cup Qatar 2023 ACL 23ICT Stadium Support in Khalifa international stadium and Al bayt stadium and stadium 974FIFA World Cup Qatar 2022Supporting Venue Operations @ Al thumama stadium for Qatar2022 World Cup1) IT Assistance to vendors and end users on venue level2) Ensuring End user devices Secured3) PMS - Printer management solutions4) NCSA Cyber security hygiene assurance5) Windows security and update6) User management7) Security Agents management and readiness check8) L2-End user support IP Phones, Workstation, networks, Email support etc. Show less

  • Licenses & Certifications

    • COMPUTER HARDWARE & NETWORKING

      ACENET TECHNOLOGIES INDIA PVT LIMITED
      Jan 2009
    • VMware vSphere 4.1: Configuring and Securing Virtual Machines

      Alison
      Jan 2023
      View certificate certificate
    • CCNA

      Cisco
    • ITIL V3

      EXIN your ICT competence partner
    • Diploma in Windows 11 Operating systems

      Alison
      View certificate certificate
    • Microsoft Office 365 Web Apps

      Alison
      Jan 2023
      View certificate certificate
    • Bachelor of engineering CSE

      RVS College of Engineering and Technology
      Apr 2013
    • Diploma in CSE

      Sree Narayana Polytechnic College
      Apr 2010
    • Diploma in Microsoft Windows 11 Operating System

      Alison
      Jan 2023
      View certificate certificate
    • Fortinet- Information Security Awareness

      Fortinet
      Nov 2021
  • Honors & Awards

    • Awarded to Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,
      Employee of the quarter 2020 Oct,Nov and Dec Anunta Technology Management Services Chennai Dec 2020 Employee of the quarter 2020 Oct Nov and Dec
    • Awarded to Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,
      Employee of the month September 2018 Gulf exchange company September 1, 2018 Employee of the month September 2018
    • Awarded to Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,
      2ND PRIZE IN NATIONAL LEVEL TECHNICAL SYMPOSIUM - IN CLOUD COMPUTING
    • Awarded to Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,
      BEST TEAM SPIRIT Outbound training held collage level