Er.Rashid A.M BE In CSE,Dipl In CSE,CCNA,Azure, ITIL, Cyber Sec,

Experience

• 

  Career Info Technologies

  Apr 2013 - Jun 2013

  Java Developer

  coding,testing

• 

  Springs international schools

  Jun 2013 - Jan 2015

  System Administrator

  IT support, Network Administrator, CCTV,Windows server,Printers and Scanner,Faxes,Antivirus server(eset) ,Avaya IP phone server

• 

  Doha

  Feb 2015 - Sept 2015

  Freelance IT Support

  Freelance IT Support

• 

  Nana Holidays LLC

  Nov 2015 - May 2016

  IT Officer

  IT Support,Network support

• 

  Gulf Exchange Company

  Jun 2016 - Sept 2019

  IT / Net Support Engineer

  *IT support, * Network Administrator, *CCTV, *Windows server, *Printers and Scanner, Faxes, *Antivirus (ESET ) , Symantec, *ITIL, *Website Monitoring, *Avaya IP phone server, *office 365 admin ,*MS office 2007,2010,2013,2016 etc support.

• 

  Sharq Law Firm

  Oct 2019 - Mar 2020

  IT Support Specialist

  Upgraded, repaired, and configured computers, application software, servers, and peripherals.Set up and maintained networking hardware and components (switches, printers, scales, barcode scanners, etc.).Ensured optimal network connectivity across the company’s LAN/WAN infrastructure.Obtained quotes from vendors and placed orders for IT department requirements.Managed configuration of authentication and authorization for directory services.Provided installation and support for computer systems across various facilities.Operated and maintained computers on the manufacturing network.Supported, debugged, and resolved software issues on manufacturing equipment, providing after-hours support as needed.Conducted tests on computer programs, hardware, and network devices to maintain peak performance and make adjustments as the company expanded.Performed basic installation, configuration, and maintenance tasks for Windows and Mac systems using standard deployment and management tools.Handled support requests for workstations, servers, software applications, phone systems, and ISP-related issues, including triage and escalation when necessary.Troubleshot common network and system issues and assisted with diagnoses.Performed regular online cloud and hard backups.Designed content for company communications, including articles, festival greetings, and social media posts. Show less

• 

  Anunta Tech

  Oct 2020 - Jan 2022

  Technical Operations Engineer

  Remote Support for user's @ USA, UK & PhilippinesIT supportCloud technologiesEmail supportAWSRemote Support ToolsTicketing SystemDesktop servicesRemote supportVmwaresCitrixMS OFFICE SupportActive directory Windows servers 2009 R2, 2016ITILManaging users at USA, UK, Manila, etc

• 

  Supreme Committee for Delivery & Legacy

  Dec 2021 - Apr 2023

  ICT Consultant

  AFC Asian cup Qatar 2023 FIFA World Cup Qatar 2022Supporting Venue Operations @ ATS for FWC Qatar2022 1) IT Assistance to vendors and end users on venue level2) Ensuring End user devices Secured3) PMS - Printer management solutions4) Cyber security hygiene assurance5) Windows security and update6) User management7) Security Agents management and readiness check8) L2-End user support IP Phones, Workstation, networks, Email support etc.

• 

  Aspire Zone Foundation

  Dec 2021 - now

  IT Analyst L2 - MOSY

  SFM - ICTFIFA World Cup Qualifiers 2026QSL 2023-24AFC Asian cup Qatar 2023 ACL 23ICT Stadium Support in Khalifa international stadium and Al bayt stadium and stadium 974FIFA World Cup Qatar 2022Supporting Venue Operations @ Al thumama stadium for Qatar2022 World Cup1) IT Assistance to vendors and end users on venue level2) Ensuring End user devices Secured3) PMS - Printer management solutions4) NCSA Cyber security hygiene assurance5) Windows security and update6) User management7) Security Agents management and readiness check8) L2-End user support IP Phones, Workstation, networks, Email support etc. Show less