Benon Andrew Kizito

Experience

• 

  Vision Group

  Mar 2014 - Nov 2014

  Research Assistant

  TV viewership Re-programming Survey – Work with Researcher to design questionnaires, Collect Data as per specified questionnaires ethically for completeness, Data cleaning and coding, Data analysis and production of sensible actionable results and reports.

• 

  ChapChap

  Sept 2014 - May 2018

  Responsible for the overall growth and management of Digital Payments Solutions (DFS) by: Driving business growth through analytics and planning Developing and managing KPIs across all functions Conducting market research Managing partnerships and stakeholders Controlling service provider accounts Managing liquidity Leading and managing the team Overseeing project management for all pipeline productsProjects Implemented and Role:1. Innovations Against Poverty in Partnership with SNV, Netherlands – 1 year as Project Manager2. Chap Chap merchant App Development - Project Manager3. Chap Chap Customer Support Interface – Developer4. All Integrations with the different service providers (Interswitch, Pegasus, MTN, Airtel, EVDs, Yo Uganda, True Africa, Africel, UTL, School Pay etc.) – Accounts Manager. Show less

  • Accounts Manager

    May 2017 - May 2018

  • Customer Experience Analyst

    Sept 2014 - May 2017
• 

  Commercial Bank of Africa (CBA Group)

  Jul 2018 - Jun 2020

  Business Analyst, Digital Business/ New Business ventures
• 

  NCBA Group

  Jun 2020 - Feb 2024

  Senior Business Analyst, Digital Business

  Responsible for the overall growth, management and execution of the MSL business (Mokash and MoMo Advance) and DFS strategic objectives by:Oversight on business growth and performance for 11M Mokash and 2M MoMo Advance usersStrategic planning and implementation using data science and analyticsManaging liquidity and investmentsOverseeing MIS/DSS systems and data engineeringPlanning and managing risk and controlLeading digital marketing effortsLeading project initiatives within time, scope, and resource constraintsCoordinating internal digital resourcesManaging project progress and ensuring deadlines are metManaging relationships with clients and stakeholders such as MTN Uganda, Bank of Uganda, and othersHandling internal and external audits and ensuring complianceOverseeing all project documentationManaging upward communication with group, in-country management, committees, and the boardOptimizing and improving processes and controlsSecuring growth opportunities and initiating new projectsProjects Implemented/Supported: MoMo Advance Product, Product Re-Platforming, Error Codes Decoupling, and various classified projects. Show less

• 

  Diamond Trust Bank

  Feb 2024 - now

  Manager Digital Lending Business

  Head the digital Lending business Unit under Retail banking department to drive growth in the digital lending business, manage loan quality, manage the digital projects portfolio, and develop ecosystems and partnerships to improve the overall bank’s profitability and balance sheet.Responsible for the Business Delivery and growth management of a portfolio of 5 digital lending products through;• Growth and diversification of DTB digital lending revenue streams.• Execution and ownership of the digital lending governance framework.• Oversee credit administration, credit monitoring and control, credit risk advisory, collections and overall portfolio management of digital loans.• Provide leadership to business partners to ensure alignment to the digital lending business customer centric vision.• Coordinating Digital internal resources Show less