Experience

• 

  City of madison, wi

  Jan 1998 - Jan 2000

  Licensing clerk

  Managed the disbursement and renewal of over 14,000 City licenses, including liquor licenses. Staffed monthly Alcohol License Review Committee for the City Clerk.

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  Gencomm

  Jun 2000 - Oct 2011

  Administrative manager

  My career at General Communications, Inc. began with supporting the Chief Operating Officer and establishing the paging division of the company. In addition to those duties, I was responsible for completing state bid projects and supervision of: two sales assistants, one marketing assistant, and one administrative assistant. In addition, I assisted the COO with the management of nine account executives. During my last four years at General Communications, Inc., I was also responsible for developing all aspects of marketing, from designing magazine advertisements and new product campaigns, to coordinating expositions and trade shows. Show less

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  University of wisconsin-extension

  Dec 2011 - Oct 2012

  Human resources

  Duties included: division-wide implementation of the Talent Acquisition Management (TAM) module of UW System’s Human Resource System (HRS); identifying best practices for implementation; working to align current office procedures with the new system; and supporting divisional colleagues through remote and in-person trainings as they learn to use the new system.

• 

  Universities of wisconsin online collaboratives

  Oct 2012 - Oct 2017

  As the manager of the Student Support Services Center I was responsible for creating a unit focused on supporting online learners by building out self-service information; responding to learner phone and email requests; tracking service request tickets to gather metrics for process improvement; and managing a team of five student assistants. I provided technical support of all inquiries related to: learner management systems; proctoring tools; and multi-campus administrative system permissions. As Service Manager for CEOEL I was responsible for the development, implementation, and administration of a tier one service/support center which provided centralized operational services for division personnel, students, faculty, administrators, partners, and members of the public.

  • Student Support Services Center Manager

    Sept 2014 - Oct 2017

  • Service Manager

    Oct 2012 - Sept 2014
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  Soundshift

  Sept 2017 - now

  Principal and owner

  Shifting Spirit with Sound!As a Certified Vibrational Sound Therapy Practitioner, with over 20 years meditation practice, I provide meditative sound baths and individual vibrational sound sessions using Himalayan singing bowls and chimes. Sound baths and individual sound sessions utilize ambient tones and vibrations to induce deepened states of meditation and relaxation.

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  Natural resources foundation of wisconsin

  Apr 2019 - now

  My role at Natural Resources Foundation of Wisconsin focuses on managing the operations of this small, but growing, nonprofit organization dedicated to connecting generations to the wonders of Wisconsin’s lands, waters, and wildlife through conservation, education, engagement, and giving. I oversee operational duties for the following: human resources, benefits and payroll administration, finance, risk management, IT, and endowment fund administration. I also supervise one administrative assistant. Show less

  • Director of Operations

    May 2023 - now

  • Operations Manager

    Apr 2019 - now