
Timeline
About me
Project Manager | Leading technology projects with strategic efficiency
Education

Metro college of technology
2016 - 2016Certificate sql programmingCore modules covered during the course:• Query, Expressions, Conditions, Operators, and Functions• Clauses in SQL, Joining Tables, Views, and Indexes• Manipulating Data and Controlling Transactions• SSRS and SSIS

Dr g.r.d. college of arts and science
2009 - 2012Bachelor's degree commerce/computer applicationActivities and Societies: • Event Coordinator for GRD Commerce Window Display, the annual college showcase, for 3 years • Leader of winning team 2012 in an outbound training

Lisieux matriculation higher secondary school
2007 - 200912th grade computer science
Stanes higher secondary school
1995 - 200710th grade
George brown college
2015 - 2015Post graduate certificate marketing management - financial servicesThis area of marketing helped me understand the special needs of financial services customers with strong marketing acumen. I developed skills to successfully market to different customers and build long-term profitable relationships.Core modules covered:• Marketing Management• Business Communication• Canadian Investments• Data Analytics• Principles of Marketing Financial ServicesAs part of the Co-op program, I worked at Riverside BIA to help coordinate their… Show more This area of marketing helped me understand the special needs of financial services customers with strong marketing acumen. I developed skills to successfully market to different customers and build long-term profitable relationships.Core modules covered:• Marketing Management• Business Communication• Canadian Investments• Data Analytics• Principles of Marketing Financial ServicesAs part of the Co-op program, I worked at Riverside BIA to help coordinate their annual summer event during the Pan American games by writing blogs, managing vendors and coordinating with volunteers. Show less

Centennial college
-Marketing research honoursThis program was a combination of advanced courses in marketing research and big data analytics with training on leading commercial technologies and platforms.Core modules covered:• Marketing Analysis and Planning• Statistics• Database Mining and Visualizations • Project ManagementAs part of a final project, we researched the different methods that Centennial could employ to improve their facilities, through In-person Surveys by selecting a research design… Show more This program was a combination of advanced courses in marketing research and big data analytics with training on leading commercial technologies and platforms.Core modules covered:• Marketing Analysis and Planning• Statistics• Database Mining and Visualizations • Project ManagementAs part of a final project, we researched the different methods that Centennial could employ to improve their facilities, through In-person Surveys by selecting a research design, sampling, collecting data that was analyzed and presented. Show less
Experience

Hyatt hotels corporation
May 2012 - Nov 2013Sales co-ordinator• Analyzed the various prospects of Park Hyatt for lodging, and identified the ones with higher revenue• Managed multiple internal pre-sales projects while managing client/sales requests at the same time• Initiated many sales opportunities between clientele, leading to a high number of achieved bookings• Collaborated with assigned managers, to work cooperatively on any and all projects• Assisted with performance tracking and management tools which included integrating internal, syndicated, and customer specific data Show less

Forum research
Mar 2015 - Apr 2016Survey interviewer• Conducted surveys for a variety of organizations and businesses• Interviewed people to identify the apt candidates for focus groups• Made recommendations to the company for improving the client experience

Riverside bia
May 2015 - Aug 2015Marketing and financial assistant• Created blogs as a marketing tool to promote local businesses• Presented SWOT analysis of Riverside BIA and action plans to the Committee• Assisted with developing and implementing the streetscape strategy and event strategy• Assisted in the development, coordination and production of promotional material for Riverside Eats & Beats with a PanAm Theme for 2015

Telepoll market research inc
May 2016 - May 2017Market research interviewer• Recruited respondents to participate in telephone surveys & quality service assessment• Maintained and secure accurate information and work efficiently to gather data• Recruited suitable participants for online surveys

Kantar tns
May 2017 - Jun 2018Assistant offline project manager● Executed an Airport Customer Experience program from initiation to closing and passing it on to the customer service team for maintenance ● Improved the profit margin by 2% on this $2.25M program by implementing automation that eliminated a redundant coding task ● Competently supervised, mentored, and coached a staff of 12 personnel

Kantar
Jul 2018 - Oct 2020Associate program leader● Orchestrated 2 research technology programs for 2 SaaS product clients ● Developed detailed program budget estimates that accurately accounted for program costs and resources ● Created the program road map that outlined key milestones and timelines for program implementation ● Developed KPIs to measure program effectiveness and identify areas for improvement, resulting in 87% increase in user experience

Hotspex
Nov 2020 - Feb 2021Project manager● Built schedule and managing timeline for concurrent projects including advertisement testing, brand tracking, and shopper insights● Monitored field progress, while creating and updating related reports● Maintained control of project budgets, and provided regular feedback of revenue recognition ● Ensured optimal use of resources based on research design● Liaised with internal stakeholders and external vendors; and ensured seamless project execution

Delvinia
Feb 2021 - Aug 2022Senior project manager● Successfully initiated, planned, executed, and delivered 35 research technology projects, ensuring alignment with business objectives and customer’s needs.● Developed and implemented an integrated project management plan that included budgeting, resource allocation, and scheduling in an agile fashion. This improved operation efficiency ● Implemented customized technical solution for high valued clients which translated into increase in annual customer satisfaction to 97%

Moneris
Aug 2022 - Jul 2024Project manager● Currently overseeing cross-functional projects, where I have successfully: - Enhanced iterative product release for 12 project initiatives, resulting in improved project efficiency and faster delivery. - Executed strategies for 8 projects, reducing project risks and enhancing communication effectiveness with key stakeholders.● Led and managed 2 project initiatives in collaboration with RBC and BMO as part of the Trillium Program, strengthening industry partnerships.● Established process to build and track OKRs, leading to achievement and surpassing of corporate objectives and improved product performance post-launch.● Delivering weekly reports to CFO, recommending proactive solutions to mitigate project-related risks and concerns.● Contributed to data migration project from On-premise to Cloud (Snowflake), ensuring seamless transition and enhanced data accessibility. Show less

Badal.io
Jul 2024 - nowClient project manager i
Licenses & Certifications

Sql programming
- View certificate

Project management professional (pmp)®
Project management instituteMay 2022 - View certificate

Certified scrummaster (csm)
Scrum allianceMay 2022
Volunteer Experience
Support Volunteer
Issued by Kerry's Place Autism Services on Mar 2021
Associated with Kevin Ravichandran, PMP® CSM®
Languages
- enEnglish
- taTamil
- frFrench
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