Experience

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  Audiolab

  Jan 1991 - Jan 1992

  Sales engineer

  Direct Selling: Audio, Video & Communications consumer products

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  Tdr, incorporated

  Jan 1992 - Jan 2001

  • MIS Manager

    Jan 1997 - Jan 2001

  • Computer Programmer and Analyst

    Jan 1992 - Jan 1997
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  Weserv systems international, inc.

  Feb 2001 - Mar 2009

  Delivery Manager for the Applications Products and Services Group (APSG-ERP) handling implementation and maintenance support for the following products: SunSystems (Accounting), SAP B1 (ERP), Glovia (Extended ERP), HRPRO/Orisoft (HR), and Business Intelligence (BI) products. Manages a team composed of Project Managers, Business Consultants, Systems Analysts, Developers and Technical Engineers

  • Department Manager

    Apr 2008 - Mar 2009

  • Technical Manager

    Oct 2006 - Mar 2008

  • Managing Applications System Consultant

    Oct 2004 - Sept 2006

  • Senior Applications System Consultant

    Feb 2001 - Sept 2004
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  Hewlett packard enterprise

  Apr 2009 - Jul 2021

  Accounts services ph manager

  ∙ Heads the country operation for the Operations Support and Advisory and Professional Services Delivery arm of HPE Philippines∙ Responsible for the country delivery metrics ensuring that customer support entitlement is fulfilled∙ Directly reports to GEMS Delivery Director based in Singapore as part of the Growing Emerging Markets Subregion (Southeast Asia) under Asia Pacific Geo Delivery Support Segment.∙ Controls and manages service delivery costs and ensures that they are within region aspire∙ Leads Service Delivery Managers having teams to support various HPE products and services.∙ Directly handles Project Management and Network Support teams.∙ Manages administrative task of direct team as well as Business operation tasks to maintain the efficiency of the delivery team.∙ Leads interaction and collaboration between the different Business units ensuring that communication and cooperation is done at all levels Show less

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  Weserv systems international, inc.

  Oct 2021 - now

  Service delivery manager

  ∙ Supported SAP AMS Client as Service Delivery Manager∙ Line Manager for New Hires and resources waiting for project deployment. Manages bootcamp training for new hires and planned team buildup for ServiceNow Support.∙ Manages team for Staff Augmentation projects.∙ Supported ASEAN Countries transition to Finance Offshore Outsourcing as Project Manager∙ Administrative Management Support for Asia Regional Business Unit: BOSH Safety Officer, Infosec Security Representative, ISO Audit activities, Mandatory Training Compliance and formulation of management reports for personnel analysis and monitoring. Show less