Experience

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  Keybank

  Jul 1995 - Jan 2006

  Assistant vice president/sales

  Increased revenue by securing sales opportunities.Established and cultivated customer and external stakeholder relationships.Provided guidance to customers with regard to financial services and current industry trends.Developed and facilitated training for new hires.

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  Great lakes higher education guaranty corporation

  Jan 2006 - Nov 2016

  School training director

  Demonstrated leadership in guiding and supporting a team of seasoned trainers.Formulated departmental and individual team member goals and objectives. Managed the development, promotion, delivery, and assessment of the training programs. Collaborated with the leadership team to achieve organizational mission and objectives.

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  Ascendium education group (formerly great lakes higher education corporation)

  Nov 2016 - now

  Senior trainer

  Develop and design training curricula using ADDIE and other models.Deliver and facilitate online and in-person training.Utilize innovative techniques to boost engagement and achieve learning outcomes. Assess training and program needs. Monitor the effectiveness of training programs through continuous improvement processes. Create promotional content to drive interest and participation.