
Timeline
About me
Business Support Senior Assistant over 6 years in financial services industry,impeccable skills in administrative duties,PA, policy admin updating,cloning,invoicing,travel,bookings,policy letters,TIAL,eGlobal, Fac Re
Education

University of south africa/universiteit van suid-afrika
2017 - 2020Diploma public relations/image management
Milpark education
2024 - 2025Higher certificate short term insurance nqf5Higher certificate in short term insurance

Milpark education
2025 - 2027Bachelor's degree commerce majoring in short term insurance
Experience

Ozyas crown pty
Jan 2015 - Nov 2015Personal assistantDiary management, travel requisition, meeting room booking , scheduling of meetings , correspondence and take notes . Sending communication on behalf of the director . Assuring smooth running of the company and making the job of the director run smooth.

Genric insurance company ltd
Dec 2015 - Feb 2019Senior receptionistFront desk operator. Meeting and welcoming of guest providing them with first class customer service. Professionally answering and screening of the switchboard calls. Manage and direct the main switchboard. Arrange courier , logging of information on calls received and maintaining detailed records . Supporting staff supervisor. Booking of meeting rooms and arrange catering . Manage executives diaries , ordering of stationery , groceries , company events coordinator. Handling office administration . Ensuring the smooth running of the company ‘s office and contributes in driving sustainable growth. Assisting with admin for Human Resources. Handle company maintenance needs . Show less

Willis towers watson
Mar 2019 - nowBusiness support senior assistantFront desk operator. Meeting and welcoming of guest providing them with first class customer service. Professionally answering and screening of the switchboard calls. Manage and direct the main switchboard. Arrange courier , logging of information on calls received and maintaining detailed records . Booking of meeting rooms and arrange catering . ordering of stationery , groceries. Ensuring the smooth running of the company ‘s office and contributes in driving sustainable growth. Administrative work, premium , fee, commission- invoicing eGlobal system, and updating of policies ,Risk Intelligence Center .Policy lapsing,policy cloning and travel bookings. Policy administration- TIAL- Loading , creating new renewal policy schedules , endorsements, renewal e- values admin Show less
Licenses & Certifications

Certificate telephone handling skills
Nqf level 4 fire marshall
Class of business: financial services overview
Moonstone business school of excellenceApr 2024
Certified fire marshall (fm)
Imithente development holdings pty ltd- View certificate

Communicating with confidence
SkillsoftMay 2023 
Re5 regulatory examination
Moonstone business school of excellenceAug 2024- View certificate

Interacting with customers
SkillsoftApr 2023 
Class of business short term insurance commercial lines
Moonstone business school of excellenceJan 2024- View certificate

How to manage difficult conversations
SkillsoftMay 2023 
Class of business : short term insurance -personal lines
Moonstone business school of excellenceSept 2020
Languages
- enEnglish
- afAfrikaans
- zuZulu
- xhXhosa
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