Experience

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  The university of humanities and economics in lodz

  Dec 2009 - Feb 2011

  Verifying that transactions comply with financial policies and procedures, preparing/verifying, and process invoices and preparing payment documents; managing the office, coordinating the project. Representing the University, developing relationships with members of the media, writing news releases, developing communications strategies, responding to questions from the media, coordinating the distribution of information.

  • Expert for Financial Administration

    Aug 2010 - Feb 2011

  • Senior functionary in Publicity Department

    Dec 2009 - Aug 2010
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  Alcatel-lucent

  Feb 2011 - Jun 2015

  - Coordinating of projects and cooperation with subcontractor companies- Process and capability building to support new project- Designing and monitoring an Improvement Plan- Supporting process maintenance- Creating and maintaining Method of Procedures and Work Instructions- Supporting team members- Performing training session- Coaching and supervising new joiners- Knowledge sharing- Detailed reporting- Escalating project issues- Identifying problems and solve them- End to end testing Show less

  • Technical Expert

    Jun 2012 - Jun 2015

  • Order Manager in 3rd Party Team

    Mar 2012 - May 2012

  • Order Manager

    Feb 2011 - Mar 2012
• 

  Nokia (former alcatel-lucent)

  Jul 2015 - Jun 2016

  Technical project coordinator

  - Coordinating activities, resources, equipment and information- Making certain that clients’ needs are met as the project evolves- Monitoring and track project’s progress and handle any issues that arise- Providing reports regarding the status of all assigned projects on a regular basis- Creating and maintain comprehensive project documentation, plans and reports- Detailed project planning and controlling

• 

  Nokia

  Jan 2016 - now

  - Primary interface to internal and external customers for monitoring ongoing projects and opportunities- Ensuring the implementation of key process for services delivered within Spanish speaking market- Tracks and Reports service delivery metrics, KPIs- Performing advanced planning to ensure readiness from a service delivery perspective specific to new project preparation- Identifying potential service delivery needs to customers-Coordinating service restoration due to incidents affecting the service delivery- Monitoring the status and progress of all projects delivered withing Spanish speaking market- Ensures market/project delivery documentation is complete- Participating in development of and possess knowledge about automation tools for process of service delivery Show less - Coordinating of short/long term projects - Successfully managing the relationship with the client and all stakeholders- Ensuring resource availability and allocation- Coordinating internal resources and third parties/vendors for the flawless execution of projects- Executing project, monitor and control progress - Managing monthly reports (KPI’s, SLA)- Performing risk management to minimize project risks- Developing and Monitoring a Budget- Establishing and maintain relationships with third parties/vendors- Managing changes to the project scope, project schedule, and project costs Show less

  • Delivery Manager for Spanish Market

    Jul 2018 - now

  • Technical Project Manager

    Jan 2016 - Jul 2018