Experience

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  Computers for schools kenya

  Feb 2009 - Sept 2010

  Information technology operations specialist

  Key achievements• Designed and implemented the E-Learning platform (web based system), which is still in use to date.• Offered training in Web design, Database management and Engineering mathematics up to advanced diploma of the CFSK curriculum. All my students passed.• Recruited 120 new trainees within three months (one semester).• Developed and maintained an Open Source ERP for the company.• Briefed and instructed all end-users on new technologies, software programs and applications.• Prepared 40 training manuals for various subjects which are still in use to date. Show less

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  United nations office at nairobi

  Oct 2010 - Aug 2011

  Information technology specialist

  I was based at the United Nations office at Nairobi (UNON) as a contractor ICTS Support staff.Key achievements• Serviced and maintained all the IT equipment, including workstations and printers in the New Office Facility (NOF) hosting UNEP and UN-HABITAT headquarters in Nairobi.• Maintained and monitored internet link equipment in the new office Facility to ensure connectivity.• Assisted in Creating an automated data back-up system to improve data security and recovery processes.• Installed and performed regular troubleshooting of hardware, network connections and cables.• Performed a proactive maintenance on telecom systems and VOIPS across UNON.• Ensured that Anti-virus software is updated on the servers and work stations.• Assisted users in LAN and desktop access. Show less

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  South eastern kenya university (seku)

  Aug 2011 - May 2013

  Information communication technology officer

  Key achievements•Substantially increased security and performance of systems by implementing new anti-virus software and critical system updates.•I researched, advised and implemented major University online web Portals, hence reducing manual records and operations by over 70%.•I provided strategic guidance in the formulation of the five year University ICT Strategic plan. The road map is still in use to date, and has helped the university rate higher in all rankings.•I contributed toward network installation encompassing 305 workstations, 54 printers, and 4 communication rooms with supporting infrastructure. Move was accomplished within 4 weeks.•I led test efforts in extremely fast-paced, constantly changing environment. Show less

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  University of nairobi

  Jun 2013 - now

  The University of Nairobi (UoN), a collegiate research university located in Nairobi, is the largest university in Kenya. It has been ranked the best university in East-Central Africa and 6th best in Africa by the webometrics.Duties and responsibilities•Developing, implementing, executing and evaluating effective ICT policies, procedures and operating processes, including principles to build user engagement.•Developing, delivering and managing critical Management Information Systems as defined in the University’s strategic plan, working collaboratively with other departments across the University. •Contributing ideas and implementing ICT solutions to help drive the University forward.•Recording systems related requests in the Helpdesk system, resolving and giving feedback as defined in the service charter; this involves liaising with third parties where necessary to resolve.•Maintaining Web-based Information systems performance by performing system monitoring, to limit downtown and improve system effectiveness.•Establishing and testing disaster recovery policies and procedures, completing back-ups and maintaining documentation.•Updating job knowledge by tracking emerging Internet technologies, participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Show less

  • Chief ICT Officer

    Oct 2019 - now

  • Senior ICT Officer (Information Systems)

    Jun 2013 - Oct 2019