Experience

• 

  Edfund

  May 2005 - Oct 2010

  • Telecommunications Technician

    Sept 2007 - Oct 2010

  • Helpdesk Technician

    May 2005 - Sept 2007
• 

  California student aid commission

  Oct 2010 - now

  • Research, plan, design, configure, administer, and support the Commission’s hardware and software applications for servers, desktops, Mobile Device Management, VOIP PBX/ACD system, AV System and components, post video editing of Live streamed and recorded Commission meetings, Video on Demand, Fax Finder, and other network peripheral devices and services. This includes Windows, Linux, iOS, and Android operating systems. • Oversee the Commission’s MDM services utilizing AirWatch (by VMWare) Mobile Device Management SAAS environment. This will work in conjunction with APPLE Security Cert Portal to meet the FIPS standard for MDM encryption security. • Tier 2 technical support for Desktop staff with issues involving OS image creation/deployment, setup, desktop hardware/software support and maintenance of all CSAC’s devices Show less • Research, plan, design, configure, administer, and support the Commission’s hardware and software applications for servers, desktops, Mobile Device Management, VOIP PBX/ACD system, AV System and components, post video editing of Live streamed and recorded Commission meetings, Video on Demand, Fax Finder, and other network peripheral devices and services. This includes Windows, Linux, iOS, and Android operating systems. • Tier 1 technical support for Desktop staff with issues involving OS image creation/deployment, setup, desktop hardware/software support and maintenance of all CSAC’s devices Show less

  • Information Technology Specialist II

    Apr 2021 - now

  • Information Technology Specialist I

    Feb 2018 - Mar 2021

  • Systems Software Specialist 1 (Technical)

    Feb 2012 - Jan 2018

  • Associate Information Systems Analyst

    Oct 2010 - Feb 2012