Experience

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  The hen and chicken pub

  Sept 2005 - Jun 2009

  Head waiter, bar cover, kitchen porter

  While at school during year 8 i was job searching and offered this opportunity after a successful interview. Working with the MD's Chris and Janice, Mr. Mike Coleman; I was offered this job opportunity when in secondary school and carried out work in the evenings and weekends. References available in letters and direct contact. Duties included: - Checking stock of food and cleaning products. - Cleaning the kitchen to High Standards; cleaning toilets, restaurant area, bar area. Use of cleaning machinery and kitchen utilities. - Helping the chef co-ordinate and cook meals. - Serve to customers presenting a good atmosphere to enhance the pubs image. - Communicating and dealing with customer complaints, queries, praise. - Running the bar i.e. washing glasses and serving consumables and soft drinks, using a till.- Training all new staff the same roles.- Practical and Theory knowledge in H&S and the Food Industry collected. Show less

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  Northcote pet store

  Jun 2007 - Jun 2007

  Customer service and sales in store

  Contact No: 02072257185; Completed work experience at a large pet shop in London. - Dealt with stock checking and large deliveries.- Invoices.- Use of till and customer services skills. - Answering phones.- Looking after pets and giving general advice on animals and animal care to customers.- Taking and deal with day to day sales and other activities.

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  Ellis cleaning services ltd

  Jul 2008 - Jul 2011

  Junior administrator

  2 weeks after leaving school i was offered the position of Junior Administrator carrying out office/sales/accountancy work after a successful interview. I was in responsible for - Organizing orders, stock for cleaners and customers. Tidying the storage and warehouses- Manager meetings and appointments, staff schedules for 20 staff working 60 client's sites every night. - Organizing sanitary service, Window cleans rota, Carpet Cleaning. - Dealing with customer calls, emails, letters, appraisals, complaints, enquiries and quotations.- Running of the office in general when the managers are away. - Preparation of Payroll and Accounts procedures. - Providing travel and directional information for journeys. - Presenting new staff/ Clients with correct documents i.e. P46 and COSSH/Health and safety information. - Communicating and informing multi-national staff of their responsibilities and standards. - Use of a telephone system, Internet and Servers/Network connections, TCS Time Curve Scheduler Software, Sage instant Accounts, Solar Accounts, Sage Payroll, Outlook and other Windows Software. Show less

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  Complete facility solutions ltd

  Jul 2011 - Jan 2013

  Admin/sales/accounts/h&s

  After another successful interview i was offered the position of working in Admin/Sales/Accounts for this Facilities Management and Cleaning Specialists firm. They provided FM services for some very prestigious and high value contracts held around the south of the UK.Responsibility included all those from previous firms and co-coordinating the works of these types of services:• Window Cleaning• Commercial Cleaning• High Level Cleaning• Supply of Paper and Chemical Janitorial Products• Contract Cleaning• Painting and Decorating• Bird Control Netting and Spikes• Floor Painting• Floor Maintenance• Jet Wash and Steam Cleaning• Gutter cleaning including repairs and replacement• Fascia Capping• Carpet and Upholstery Cleaning• Washroom Services (Nappy Bins, Sanitary Bins, Air Fresheners)• Entrance Matting (custom designed)• Builders cleans and office fit-outs• Pest control• Fit outs (shops and other)• Demolition and clearing• Dispensers• Supply of Salt and Grit, also providing a gritting service. In addition to the above i have been responsible for:- Liaising with staff in house and external contractors to provide the above services.- Providing detailed Risk Assessments and Method Statements to raise Purchase Orders for works.- Managing Accounts Procedures with the use of Quickbooks Accounting and Payroll Software. Show less

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  Complete cleaning supplies

  Jan 2013 - Dec 2013

  Admin/sales/accounts/h&s/operative

  This Company replaced Complete Facility Solutions Ltd and became the dominant entity. With its own on-line shop added on top of the already endless list of services. This allows everyone to view the endless list of cleaning supplies at competitive prices. With this addition to the company i was also now responsible for:- Production of orders and payments on-line.- Maintenance of the on-line shop website including local deals of the month.- Marketing via the new site and social media, Twitter and Facebook.- Attending local networking groups and business shows alike to promote the company and its brands. The company ceased trading in December 2013 due to management changes. Show less

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  Minster cleaning services

  Jan 2014 - now

  Office administrator/accounts assistant - promoted jan 2024 administration and accounts manager

  Initial Temp-Perm 3 months trial period through Best Connections Agency.Administrative tasks as per previous firms. Accounts related tasks as per previous firms with the use of: - Sage Accounts system and Sage Payroll and more emphasis on Credit Control. - Bespoke dedicated Minsys Database System (FileMaker) in use to collect and record day to day data.- Customer Services Skills put to use with any day-to day issues after home study course taken. - Use of 4 Pc's via server based network.Strong communication and team environment working with the Managing Director, Operations Manager, Relief Staff Manager and Head Office Officials.As of January 2024 promoted to Administration and Accounts Manager (long overdue title already working to the level of for previous years). Show less