Experience

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  Downtown chico business association

  Jan 2007 - Jan 2007

  Public relations intern
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  Smith moore & associated, inc.

  Jan 2008 - Jan 2009

  Communications specialist

  • Managed all communications efforts (brochures, fliers, directories, newsletters and journals) on behalf of 10 California trade association clients. • Preparation and distribution of press releases, fact sheets, pitch letters and all other media materials. • Oversaw advertising sales and design for five industry-specific print and digital publications.

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  Fleishman-hillard

  Jan 2008 - Jan 2008

  Public relations intern
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  Tehama group communications, csu, chico

  Jan 2008 - Jan 2008

  Production director
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  Lionakis

  Jan 2009 - Jan 2010

  Marketing coordinator

  • Prepared architectural and engineering project proposals and marketing collateral using creative and technical writing skills for new business efforts.• Crafted content for company blog including articles, case studies and event profiles.• Prepared slide decks on behalf of company leaders communicating strategic messages for internal and client project presentations.• Assisted in developing new branding art/graphics for proposals and marketing collateral.

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  Raley's

  Jan 2010 - Jan 2015

  • Developed a multi-faceted social media strategy across five platforms reflecting the company’s mission, brand promise and marketing goals.• Identified key metrics for regular analysis, including impressions, sentiment and engagement.• Planned, crafted and managed content across social media platforms to drive customer evangelism and employee engagement.• Trained Raley’s Service Center agents to monitor and respond to customer service related needs in social spaces. • Prepared a Social Media Playbook, training resources and ongoing support to 125+ store teams.• Oversaw social media budget for advertising and online campaigns. • Assisted in creation of companywide social media guiding principles, procedures and practices. Show less • Managed internal and external communications efforts for a privately held, family-owned company of 125+ store locations and 15,000 employees. • Developed proactive PR strategy and preparation of media materials to support new product launches, company initiatives and brand awareness.• Partnered with key leaders to prepare strategic crisis communication plans.• Supported corporate executive team with preparation of slide decks, speeches and other communications tools for internal and external audiences.• Crafted content and articles for the company’s food magazine, Something Extra, and online blog.• Worked closely with subject matter experts to launch employee awareness campaigns, internal branding and communications efforts via the company intranet. Show less

  • Social Media Manager

    Jan 2013 - Jan 2015

  • Communications Manager

    Jan 2010 - Jan 2013
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  Threeone marketing - modern resume and marketing services

  Jan 2016 - Jan 2017

  Freelance marketer and resume writer

  • Helped clients identify their key differentiators to put them in better reach of achieving their career goals. • Partnered with clients from a wide variety of industries to deliver professional, keyword-rich, personalized marketing materials, including resumes, cover letters and LinkedIn profiles.• Utilized highly-customized, modern design options to ensure personal marketing materials were eye-catching and unique.

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  Independent residential real estate transaction coordinator

  Jan 2020 - Jan 2022

  Transaction coordinator

  • Assisted residential real estate agents with the administrative duties required during each stage of a transaction, from contract to closing.• Established transaction timelines and monitored the contingency period to ensure smooth close of escrow. • Coordinated inspections, repair negotiations and completion of repairs for both seller and buyer transactions.• Communicated updates to clients, agents, escrow officers, lenders and other people involved in the transaction.• Ensured all California Association of Realtors (CAR) documentation and broker-specific disclosures were submitted in accordance with the transaction timeline. Show less

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  The jenica williams team

  Aug 2023 - now

  Operations manager