Experience

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  University of utah health

  May 2004 - now

  Oversaw business operations of surgery scheduling team and processes - coordinating surgical procedures for the patients of 25 surgeons for items such as: patient education, labs, anesthesia assessment, surgery and pre/post operative visits, weight bearing status etc to ensure successful & positive outcomes. Oversaw projects or daily functions related to:Liaison between schedulers and O.R./PACU/PreOp, etc.Operating Room Utilizaton / GuidelinesInsurance Authorization and barriersScheduling processes within our 25 Ortho Surgeons worlds. We scheduled all Ortho specialties. You name it! Total hip replacement (posterior or anterior approaches) , total knee replacement, total shoulder replacement (standard or reverse), total ankle replacements, rotator cuff repair, biceps tenodesis, ACL repairs, MPFL repairs, knee scope, meniscectomy or repair, hip surgical dislocation and debridement, periacetabular osteotomy, hip scopes, labral repair, wrist fusions, proximal row carpectomy, trigger finger release, carpal tunnel release, total elbow replacement, ulnar nerve decompression (tennis elbow), spine fusions, ACDF, microdiscectomy, pelvic fractures, ilizarov frames, trauma fractures, hallux valgus/varus deformity corrections, tibiotalar fusions, triple arthrodesis, ORIF calcaneus fx, etc. Show less

  • Senior Manager, Support Services

    Jun 2024 - now

  • Customer Service Manager, Health plans

    Apr 2021 - May 2024

  • Supervisor, Surgery Scheduling - University Orthopaedic Center

    Aug 2014 - Apr 2021

  • Outpatient Service Specialist - University Orthopaedic Center

    May 2007 - Aug 2014

  • Customer Service Supervisor - HCH

    Apr 2006 - May 2007

  • Patient Transport / Valet Parking Service Officer - HCH

    May 2004 - Apr 2006
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  L sync t (aim)

  Jul 2020 - May 2024

  Founder / business owner

  Patent Pending