Experience

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  Ahold, bi-lo supermarkets

  Jan 1998 - Aug 2000

  Business systems analyst

  Managed multiple IT projects for the Retail Support Operations department for BI-LO. Responsibilities included: Met with managers and department heads to conduct user requirement gathering interviews. Developed and documented system objectives, business requirements, performance and operational requirements. Created functional specifications to support applications development. Created business impact analysis to determine project feasibility. Worked with and managed multiple vendors and application developers to create software to meet business objectives. Trained users and help desk personnel on functionality of system. Training included IBM Supermarket Applications, Oracle PL/SQL and DBA, and AIX Projects included: Pharmacy Integration Gas On the GO - Convenience Store Automation (serial device interface to POS, EFT) Inventory Audit ­ C++ scanner software Electronic Funds Transfer Integration Team member on RCP, Direct Store Delivery, Store Ordering, Price Verification, ELT, Perishables, and Departmental Inventory, MVS to ORACLE integration, Electronic Shelf Labels, Lotus Notes propagation to store systems Show less

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  Publix supermarkets

  Aug 2000 - Feb 2001

  Systems analyst

  Managed multiple IT projects for the Retail Support Operations department. Worked with and managed multiple vendors and application developers to create software to meet business objectives. Developed and documented system objectives, business requirements, performance and operational requirements. Created functional specifications to support applications development. Created system requirements document to determine project scope. Trained users and help desk personnel on functionality of system. Projects: Self-scan checkout (NCR interface to 4690) Convenience store automation (PIX) Training: 3-credits Project Management Show less

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  Mahendran systems

  Jan 2001 - Jan 2002

  Sales
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  Bunch and associates, inc

  Feb 2001 - Oct 2002

  Software development manager

  Implemented adherence to the Software Development Life Cycle in the Organization. Set up formalized tracking of user requests to facilitate a managed system log for help desk based on Company objectives. Managed multiple projects for the IT department of this workers comp nurse case management and bill review company. Software applications included Ingenix Powertack bill review software, in-house written nurse case management software (Foxpro and C++), pyramid claims administration (ORACLE), in- house written receivable system, EDI, and SBT accounting package. Initiated initial HIPAA gap analysis. Direct responsibility for ORACLE application development projects, personnel, budget, and administrative functions. Accountable for all aspects of project management, defining and maintaining project scope, allocating resources, effectively addressing project impacts, and communicating project status to internal and external clients. Responsible for the evaluation, training, and professional development of 10 application developers. Projects: EDI including X.12 Development of Genesis Nurse Case Management Software with CPT Ingenix, Powertrack bill review software conversion from Medata Internally developed check writing software Enterprise Data Exchange Network development Paperless HCFA and UB processing Show less

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  Kforce inc.

  Jan 2002 - Jan 2004

  Consultant
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  Wellcare

  Jan 2003 - Jan 2004

  Business analyst

  EDI

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  Pcsb

  Jan 2004 - Jan 2011

  Sr business analyst

   SAP 6.0, R3 4.7, Configuration Analyst for FI-FM the Finance and Funds Management modules of SAP SAP Certified Public Sector consultant 2005 Responsible for Analysis and Design for all business processes in the Business Services Department including Funds management, Budgeting AR, AP Banking and Financial Reporting Monitored processes and procedural timelines to ensure effective business real-time controls  Provided support in the development of budget requests. Responsible for maintaining configuration and master data Coordinated and facilitated resolution of problems and issues brought about by cross functional business matters. Show less

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  The mosaic company

  Jan 2012 - Jan 2012

  Enterprise architecture
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  Humana

  Dec 2015 - now

  Senior business intelligence analyst

   Analyze requests from users, configure test and document configuration solutions Create solutions via ORACLE, PL-SQL, Excel and Microsoft products. Ensure the integrity of clinical data and execute the development and implementation of program operational reporting and performance measures.  Define and analyze business and data requirements needed to accurately measure program effectiveness in the marketplace.  Responsible for providing dashboards, reports (Production and Ad-hoc), consultation and analysis for executive staff. Responsible for collecting and documenting business requirements for reporting and analysis initiatives Responsible for the design, development, and testing of reporting and analysis initiatives Query appropriate data from relevant data sources Identify and troubleshoot data anomalies and irregularities in process/procedures Understand and communicate technical and business aspects of data management and information support Provide technical guidance and consultation for reporting and analysis Develop and establish strong and effective working relationships with Clinical Program leadership and other departments Produce Adhoc analysis and reports in an accurate and timely manner as appropriateConduct the independent research necessary to fully understand and correctly utilize the clinical data Show less