Erica Jefferson

Erica jefferson

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location of Erica JeffersonNew Hope, Pennsylvania, United States
Followers of Erica Jefferson200 followers
  • Timeline

  • About me

    Quality and Technical Manager

  • Education

    • Delaware valley university

      2013 - 2015
      Master's of business administration food and agribusiness gpa- 3.96

      Activities and Societies: Studied as a Graduate Assistant through Semester 1.

    • Delaware valley college

      2009 - 2013
      Bachelor's of science food science gpa- 3.71

      Activities and Societies: President of Food Industry Club, Member of Feel Good Club

  • Experience

    • Bimbo bakeries usa

      Jan 2012 - Jun 2015

      Working directly under the Senior Quality & Food Safety Systems Director on the Quality Systems Team for Bimbo Bakeries USA.•Identified key areas of improvement through development of weekly/monthly/quarterly reports sent to top management to assess/track status of multiple areas within quality systems including food safety incidents and costs, consumer complaints, environmental pathogen management and TraceGains. Contributed to a15% reduction in consumer complaints in 2014, while working closely with Director of Quality and Food Safety, and the Senior Director of Quality and Food Safety to draft corrective action plans to address problem areas.•Developed procedures, training materials and provided training and support for the following systems/programs: environmental pathogen management program, conducting pH, TTA, moisture, and NIR analysis, product evaluation program, TraceGains, and audit preparation.•Developed a product evaluation system/metrics to address quality issues in top volume, top complaint and special situation products through a consumer perspective as compared to competitor product. Currently rolling out system nationally, and in Co-Packer facilities to align all producing facilities with company expectations for quality.•Lead several quality scoring initiatives to improve product quality of our national products. This includes sample coordination, set up, data analysis, reporting, presentation to the team/upper management and drafting corrective action plans to determine the root cause and address quality concerns.•Assisted in drafting product quality specifications•Assisted bakeries in transition from BRC third party audit body to SQF level two certification Show less Worked directly under the Senior Director of Quality Systems & Food Safety supporting all of the bakeries across the U.S.A.•Assisted in roll out of TraceGains system for tracking ingredients and lawfulness of documentation. Used as a supplier risk management tool. Drafted tutorials for plant use TraceGains software. Creating reports from TraceGains system and analyzing data to calculate supplier and plan compliance•Lead efforts to score products for quality testing purposes in relation to consumer complaints Show less

      • Quality Systems Supervisor

        Dec 2013 - Jun 2015
      • Quality Systems Analyst

        Jan 2012 - Dec 2013
    • Delaware valley college

      Aug 2013 - Jan 2014
      Graduate research assistant

      •Conducted program research and benchmarking on current MBA programs to assess the market for program expansion•Identified current market trends for delivery options, as well as market need for Spanish language courses•Created and presented executive presentations and recommendations to board of advisors for future program expansion

    • Food importer & distributor

      Jul 2015 - now
      • Quality and Technical Manager

        Apr 2019 - now
      • Quality & Technical Services Specialist

        Jul 2015 - Mar 2019
  • Licenses & Certifications

    • Servsafe certified

    • Environmental monitoring program development worshop

      Greg bikofsky
      Mar 2014
    • First aid, cpr, aed

      American heart association
      Dec 2013
    • Foreign supplier verification programs

      Food safety preventive controls alliance (fspca)
      Mar 2017
    • Implementing sqf systems (post-farm gate), sqf practitioner

      Sqf institute
      Aug 2014
      View certificate certificate
    • Fspca preventive controls for human food

      Food safety preventive controls alliance (fspca)
      Feb 2017
  • Honors & Awards

    • Awarded to Erica Jefferson
      Departmental Top Student Award Delaware Valley College- Food Science, Nutrition, and Management Department May 2013 Awarded top student award for Food Science, Nutrition and Management Department.
    • Awarded to Erica Jefferson
      Nominee for Founder's Day Award Delaware Valley College May 2013 Nominated for the Founder's Day Award (most prestigious award offered from Delaware Valley University).
    • Awarded to Erica Jefferson
      Dean's List Delaware Valley College Made Dean's List every semester of undergraduate career, graduated with honors, final GPA of 3.71
    • Awarded to Erica Jefferson
      Dean's List Delaware Valley College Graduated with a GPA of 3.96.
    • Awarded to Erica Jefferson
      Delta Tau Alpha- Honor's Society Delaware Valley College Member of the Honor's Society.