Hanna Huppert

Hanna huppert

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  • Timeline

  • About me

    Manager | Technology Strategy & Transformation | Deloitte

  • Education

    • Copenhagen business school

      -
      Master of science (msc) business administration and information systems 10.8/12

      Thesis: Machine Learning - A Quantitative Study of the Potential Enhancement of Customer Insights at Coop Denmark (12/12)

    • Universität passau

      -
      Bachelor of science (bsc) business computing

      Activities and Societies: AIESEC

    • 西南财经大学

      -

      Exchange Semester (focusing on Economics and Finance)

  • Experience

    • Msg systems ag

      Mar 2014 - Apr 2014
      Intern, erp systems development

      - ABAP Development

    • Mercedes-benz ag

      Mar 2016 - Jul 2016
      It governance intern

      - Data analysis, reporting, quality assurance, project management support in the field of Enterprise Application Management- Reported to the Lead Enterprise Architect of Mercedes Benz Cars

    • The reptrak company

      Sept 2016 - Jul 2018
      Infographics & research analyst

      - Infographics and data visualizations via development of macro-enabled Microsoft Excel reporting tools and graphic design within Adobe Illustrator and InDesign- Database management of Microsoft Access databases - Analytics of market research data- Supporting business development and delivery teams with relevant materials (reports, pitches, etc.)

    • Fujitsu

      Aug 2018 - Aug 2021

      - ServiceNow solution design / Lead architect on key accounts- PnL / CSAT responsible- Delivery responsible- Bid support- ServiceNow ITSM, CSM, PPM, GRC, HR certified implementation professional - Creating cloud based solutions for my clients to enable process automation and actionable insights into their data - ServiceNow ITSM, CSM, PPM, GRC certified implementation professional

      • Consulting Lead - ServiceNow Practice Norway

        Apr 2020 - Aug 2021
      • Process & Architecture Consultant

        Aug 2018 - Apr 2020
    • Deloitte

      Sept 2021 - now

      - Technology Strategy & Transformation - ServiceNow

      • Manager

        Jun 2023 - now
      • Senior Consultant

        Sept 2021 - Jul 2023
  • Licenses & Certifications

    • Servicenow - agent intelligence

      Servicenow
    • Certified implementation specialist - risk and compliance

      Servicenow
      Jul 2021
    • Servicenow - virtual agent

      Servicenow
    • Itil foundation level

      Axelos global best practice
      Mar 2022
    • Certified implementation specialist - human resources

      Servicenow
      Sept 2021
    • Certified implementation specialist - project portfolio management

      Servicenow
      Aug 2019
    • Prøve i dansk 3

      Udlændinge- og integrationsministeriet
      Dec 2021
    • Sap certified application associate - business foundation and integration with sap erp 6.0 ehp5

      Sap
      Nov 2014
    • Servicenow certified implementation specialist - customer support management

      Servicenow
      Jan 2019
    • Servicenow certified implementation specialist - it service management

      Servicenow
      Oct 2018