Experience

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  Hays business solutions private limited.

  Jul 2009 - Sept 2016

  Subject matter expert

  Handling Uk payroll queries via live chat process and email. Help team members in order to resolve their queries.Daily interaction with uk counterparts in order to discuss payroll queries. Maintaing daily production reports and daily stats.Team Handling(15 people).Process impovements.Maintaing process flows.Maintaing Process updation tracker and query management.Maintain Data for Cases raised by team members in people soft by pulling daily cases reports from CRM - people soft. Show less

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  Hays business solutions pvt ltd. and acura consulting private limited

  Jul 2009 - Jul 2014

  Subject matter expert

  Handle UK payroll and UK payroll live chat. Responsible for floor support, processing end to end UK payroll. Handle team of 15 people. Preparing daily online, daily stats and query reports. Daily interation with UK counterpart via email and calls. Taking monthly one-o-one of associates. Quality checks.

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  Safeguard world international limited

  May 2013 - Sept 2016

  International payroll specialist

  • Establish, maintain, and develop strong and trusted client relationships• To ensure timely receipt and delivery of payroll data in accordance with payroll schedules• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations• Responsible for submission of all payroll data to required partners and/or clients• On time receipt and delivery of net pay and payroll reports in line with agreed schedules• Ensure reconciliation and validation of data according to predefined procedures and standards• Managing enquiries from clients, internal regional service centres and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements• Develop and drive action plans and root cause analysis reports for issues, as required• Participate in the development of processes and procedures for the team in accordance with customer and business requirementsTeam Handling(15 people).Process impovements Show less

• 

  Wood

  Sept 2016 - Oct 2021

  • Team Lead - Global Payroll

    Sept 2016 - Oct 2021

  • Team Lead - UK Payroll

    Sept 2016 - Jan 2021
• 

  Wood group

  Apr 2023 - now

  Payroll manager

  Payroll ManagerWood Group PSN • Leading a team of 40 payroll and Time writing administrators spanning over 10 geographies across EMEA and APAC regions with a headcount of 15k employees.• Led Payroll footprint expansion from a headcount of 3 in 2016 to a current headcount of 40.• Working closely with HMRC, ATO, and other regulatory bodies to ensure compliance with all payroll-related statutory requirements and Taxation.• Working with a senior leadership team to redefine/modify the Target Operating Model.• Manage end-to-end payroll cycle, which includes starters, leavers, mid-pay period changes, allowances, deductions, ad hoc payment requests, payroll accounting, reconciliations, costing, etc.• Supporting Internal, External, and regulatory audits.• Adept at leading governance calls and/or regular business updates at the SVP level.• Monitor/Control all aspects of Operations, such as Risk and compliance• , Information Security, BCP, and Quality.• Career and Succession Planning for High Potential employees• Supporting cloud implementation as a part of Enterprise initiative.• FTE analysis and budgeting Show less