Experience

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  Ups

  Feb 2018 - Aug 2021

  Logistics coordinator

  Managed daily import/export operations for UPS Chennai office, overseeing a team of 15 staff members, Coordinated with customers, suppliers, and logistics teams to ensure timely and accurate delivery of goods. Conducted regular audits to ensure compliance with customs regulations, trade agreements, and company policies, Developed and implemented process improvements to reduce costs, increase efficiency, and enhance customer satisfaction., Collaborated with cross-functional teams to resolve issues related to shipments, payments, and documentation., Built strong relationships with key stakeholders, including customers, suppliers, and government agencies. Communicated with customers and suppliers to resolve issues related to shipments, invoices, and payment terms, Conducted research on tariffs, duties, and regulations to ensure compliance with customs laws Show less

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  Violin technologies private limited

  Aug 2021 - Mar 2022

  Logistics executive

  Coordinated the transportation of goods from warehouses to customers, using a combination of trucking companies, railroads, and air freight carriers, Coordinate with suppliers, customers, and logistics providers to ensure timely and cost-effective delivery of goods, Conduct market research to identify new business opportunities and optimize supply chain efficiency, Prepared and managed logistics documents, such as bills of lading and shipping instructions, Identified and resolved issues related to transportation delays, damage, or loss, Maintained accurate records of shipments, including tracking numbers, shipment status, and customer communications, Collaborate with internal stakeholders to develop and implement logistics strategies that meet business objectives. Customs Experiences: Coordinated with import/export teams to ensure accurate documentation and compliance, Prepared and submitted necessary documents for customs clearance, including commercial invoices, bills of lading, and certificates of origin, Analyzed trade data to identify trends and make recommendations for improvement, Developed and maintained relationships with customs brokers and other stakeholders, Collaborate with customs brokers, freight forwarders, and shipping lines to resolve any issues that may arise during the import/export process, Identified and resolved complex customs issues, resulting in reduced clearance times and improved customer satisfaction Show less

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  A.p. moller - maersk

  Mar 2022 - now

  Process expert

  Results-driven Shipping Process Expert with 6+ years of experience in optimizing logistics and supply chain operations to ensure efficient and cost-effective delivery of goods. Proven track record of improving shipping times, reducing costs, and increasing customer satisfaction and best practices to continuously improve shipping processes. Worked closely with internal stakeholders to ensure accurate inventory management and order fulfillment.Implemented process improvements, such as automating shipment tracking and reporting, to increase efficiency. Conducted process mapping and analysis to identify areas for improvement, implemented changes and monitored results. Invoicing & collections : (cargo cliams, freight invoice, damage invoice, Depreciation claims, Terminal claims)As a seasoned Shipping Invoicing Expert, I have honed my skills in ensuring accurate and timely invoicing for international shipping and logistics companies. With extensive experience in freight forwarding, customs clearance, and international trade, I excel in streamlining the invoicing process, ensuring compliance with regulations, and maximizing revenue for my clients. Prepared and submitted accurate and complete invoices to clients within tight deadlinesCoordinated with internal teams to resolve invoicing discrepancies and ensure compliance with company policiesDeveloped and implemented process improvements to reduce invoicing errors. Proficient in using shipping software and systems (e.g., SAP, DERT, SAP BI, Power BI, MainFrame)Excellent analytical and problem-solving skills to resolve invoicing discrepancies Show less