Yvonne Yew

Experience

• 

  HP Enterprise Services

  Oct 2010 - Jan 2014

  Wintel Engineer

  Responsible for setting up or decommission servers for client and ensuring that all hardware and software is configured and installed correctly.Responsibilities -• Primary duties included installing and configuring Windows Servers.• Installed and configured user settings and applications maintenance based on user requirements.• Created user group and TCP/IP configuration• Added, maintained and removed objects within Active Directory.• Data Migration.• Server Migration. Show less

• 

  HPE Enterprise Services

  Jan 2014 - Jan 2017

  Responsibilities• Project planning, organizing, implementation and delivery.• Collate the information on user’s requirement and further clarify with users of their requirements if necessary.• Develop and maintain communication at all levels across the organization to facilitate smooth and effective delivery of projects.• Resource Planning and Time Estimating.• Coordinating activities across different organizational functions and ensure their quality of work.• Manage day-to-day trouble-shooting and resolutions of team-level issues.• Planning and managing project cutovers effectively to deliver successful Go-Live. Show less

  • Project Manager

    Jan 2016 - Jan 2017

  • Project Lead

    Jan 2014 - Jan 2016
• 

  DXC Technology

  Oct 2017 - now

  • Responsible for establishing and maintaining governance frameworks for the capabilities under their purview. This involves defining policies, procedures, and standards to ensure the effective management and utilization of resources, processes, and technologies.• Align the capabilities manage with the organization's strategic goals and objectives. Work closely with business leaders and stakeholders to understand strategic priorities and ensure that capabilities support these objectives.• Develop strategic plans for the evolution and enhancement of capabilities over time. This includes assessing current capabilities, identifying gaps and opportunities for improvement, and developing roadmaps for capability development and implementation.• Oversee the allocation of resources, including people, budget, and technology, to support the development and operation of capabilities. Ensure that resources are effectively utilized and aligned with business priorities.• Establish key performance indicators (KPIs) and metrics to assess the performance and effectiveness of capabilities. Monitor performance against these metrics, identify areas for improvement, and take corrective actions as needed.• Drive a culture of continuous improvement within their areas of responsibility. Identify opportunities to optimize processes, streamline operations, and enhance capabilities to achieve greater efficiency and effectiveness.• Oversee the documentation and sharing of knowledge related to their capabilities. Ensure that relevant information, best practices, and lessons learned are captured, stored, and disseminated to support continuous learning and improvement. Show less • Research and provide possible solutions based on DXC best practices and standards in delivering to customer Projects. • Influencing IT architectural strategies and involve in root cause analysis of issues related to technical areas within a customer managed IT Infrastructure by providing technical consultation and expertise.• Presentation of plans and progress to project and programme boards. Work with the Architecture and the PMO team to develop and document a standard server migration approach.• Identify workarounds for specific issues and corner scenarios observed during migration.• Conduct technical sessions for internal teams, partners, and customers.• Effective communication at all levels across the organization to facilitate smooth and effective delivery of projects.• Progress status update of the migration project if any timelines impact or changes and scope changes are escalated.• Planning and managing project cutovers effectively to deliver successful Go-Live.• Formal roles and responsibilities are to be assigned to project team members to assist the project manager in effective project execution. • Manage and monitor the team performance while continuously enhancing the skills to fulfil current project needs. Show less • Interface with respective project delivery team to ensure technical solution implemented as designed• Ensure that the solution shape can be delivered as defined within time and budget, will achieve the benefits promised to the client and meets the quality objectives• Provides an overall vision of the program goals and objectives to the team members.• Formal roles and responsibilities are to be assigned to project team members to assist the project manager in effective project execution. • Simplify communication, record-keeping and reporting• Establishes the protocol, procedure, and methods to communicate project information and issues among members of the team.• Manage and monitor the team performance while continuously enhancing the skills to fulfil current project needs.• Develop and maintain communication at all levels across the organization to facilitate smooth and effective delivery of projects. Show less Manage and monitor the operation delivery, team performance while continuously enhancing the skills to fulfill current project needs, also Ensure the project delivers the required benefits on time and on target, meeting quality requirements.meantime, participate in the transition planning activities, knowledge transfer and manage the execution of the transition take over according to the schedule.Responsibilities - • Support as what it is of client current environment model with new technology (AWS).• Develop and maintain communication at all levels across the organization to facilitate smooth and effective delivery of projects.• Improve Change Management, daily operation and management.• Manage and monitor the team performance while continuously enhancing the skills to fulfil current project needs.• Ensure the project delivers the required benefits on time and on target, meeting quality requirements.• Creatively apply business and technical knowledge to enable, support and review all aspects of change in the service.• Resolve deliveries issues.• Participate in the transition planning activities, knowledge transfer and manage the execution of the transition take over according to the schedule.• Weekly Reporting meeting with stakeholder.• Progress status update of the transition if any timelines impact or changes and scope changes are escalated. 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  • Capability Manager

    Apr 2022 - now

  • Scrum Master for Azure Migration

    Feb 2021 - now

  • Technical Project Lead

    Feb 2019 - Feb 2021

  • Operation & Transition Leader

    Oct 2017 - Feb 2019