Madhur Sharma

Experience

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  Tech Mahindra

  Mar 2012 - Nov 2015

  Assistant Alliance Manager

  Assistant Alliance Manager• Identified and evaluated organisations with promising mobility solutions for IT industry• Negotiated the Reseller/Partnership commercials and got the relevant agreements executed with the help of legal team • Nurtured the alliance by maintaining strong relationship with CXOs and senior management, which enabled them to position their B2B SaaS product in the global market• Planned Joint-Go-To-Market initiatives and arranged webinars/training sessions for BDs and other stakeholders across globe for better market penetration• Joined hands with pre-sales team to shape partner solution specific proposals• Represented Mobility Alliances in internal/external summits and presented Partner Solutions through through power point presentations and demos• Generated weekly/monthly/quarterly reports and pipelines for Revenue Projection and Sales Forecasting• Worked with Pre-Sales team for shaping proposals concerning Partner Solutions• Collated data for showcasing achievements in reviews with top management• Resource Management, Partner compliance matrix and Vendor Empanelment L1 Support and L2 responsibilities as Tech Lead in Vodafone IN WWW/WAP Data Optimisation Mar 2012-Apr 2013• Monthly Weekly Data volume and bandwidth report extraction using Byte Mobile Key Performance indicator (KPI) tool• Coordination with Vodafone L1 support team for ticket resolutions and escalations, also circulation of outage notification Show less

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  OYO Rooms

  Nov 2015 - Feb 2017

  Relationship Manager

  Project: Flagship Business | Role: City Head• Closed multiple deals while working closely with BD team for leasing prospect properties and launched them as new OYO Flagship Hotels after transformation as per defined standards• Lead the digital transformation while working as a Product Owner and getting Salesforce implemented for the business unit by gathering requirements, creating business process design and functional design documentation• Handled the internal Salesforce instance on Sales Cloud with a team of two people - along with BD responsibilities• Identified, on-boarded and managed PMCs (Project Management Companies) as partners for transformation projects• Made sure the projects always met the agreed timelines by strong planning and estimation• Centrally monitored the progress and optimised the project cost • Managed on-field associates while aligning them to preliminary audits for new sites to determine the feasibility• Drove salesforce adoption across teams, delivered demos and end-user training• Researched and demonstrated the possible new features we can incorporate in the existing salesforce application to optimise the business process• Generated reports for revenue projection, target progress and forecasting growth for top management reviews, powered by Salesforce• Interfaced with Finance Vertical for project Bills/BOQ• Weekly brainstorming sessions to discuss the ideas to further streamline and automate the processProject: Branded Chains of Hotels | Role: Relationship Manager • Managed and nourished partnership with Branded Chains of Hotels• Ensured smooth on-boarding of new Partners and getting them up to pace in the system• Maximised the business opportunities via strong relationships with owners• Managed the timely reconciliation and addresses the disputes• Lead new initiatives to optimise the partnership and ROI, e.g. weekly/fortnightly performance reports and corrective plans Show less

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  Zefo

  Mar 2017 - Aug 2018

  Business Development Manager

  • Headed sourcing for furniture category for South India region in this robust startup by calibrating supply of factory seconds/ dead stock from structured B2B market players like Urban Ladder, Pepperfry, Furlenco, Rentomojo, @Home etc.• Formulated expansion strategies to explore new channels of supply and established strong partner relationships• Managed the category P&L and lead a sales team with examples and motivation• Generated weekly reports and pipelines for analysing the sub-category level performance and revenue forecasting• Worked closely with stakeholders, especially demand/marketing team for shaping adverts and pushing category specific sale• Streamlined the processes for most efficient and smooth operations• Managed vendor on-boarding, relationship, reconciliation and retention• Met the monthly supply target consistently and forecasted the figures for next month keeping the expansion factor in calculation• Worked with operations team at warehouse to understand the sub-category level challenges and introduced process to overcome them Show less

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  Flipkart

  Aug 2018 - Mar 2020

  Business Development Manager

  • Implemented B2B liquidation strategies for customer returned or exchanged large appliances products• Capitalised on industry and marketplace trends to design solutions for better value recovery and improved bottom line profit of returned and exchange products of retail E-Commerce industry• Identified and pursued valuable business opportunities after thorough market and competitor analysis to expand our market share• Established relationship with key decision-makers in customer organisations to promote growth, retention & explore new Sales Channels• Managed and maintained Salesforce Sales Cloud for B2B E-Commerce BD team• Created and maintained vital reports and dashboards to drive leadership review meetings• Collected data and perform demand vs supply analysis for better sales forecasting• Stakeholder Management: Interfaced with operations, logistics, finance, planning and category teams for smooth execution of monthly targets and brainstorming around optimisation of business processes Show less

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  Merck KGaA, Darmstadt, Germany

  Feb 2021 - now

  Salesforce Business Analyst