
Nishant Nahar
Network Planning Engineer

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About me
Associate Director
Education

Apeejay college of Engineering
1999 - 2003B.E. Electronics and communications engineeringActivities and Societies: Volleyball, Cricket & athletics.

SCDL
2010 - 2012Master of Business Administration (MBA) Information TechnologyOnline Course

Kendriya Vidyalaya
1986 - 1999Class XII ScienceActivities and Societies: KVS National Hockey
Experience

Reliance Communications infrastructure Ltd
Jul 2004 - Jun 2006Network Planning Engineer1. Fixed Access Project -- 6 Month (2005-2006)Key Responsibilities:* Planning of backhaul transport optical Route for Delhi/NCR involving different STM Rings and Exposure in designing of the OFC Backbone Network.* Responsible for planning & preparing NDD of SDH equipment’s (STM-16XE, 4XE, TN1C) for BTS sites depending on the requirements of the sites.* Responsible for releasing the OFC network route for the new BTS sites in Delhi & NCR and ensuring ring network topology for the same.2.LCO/LBA PROJECT -- 6 Months (2004-2005)Key Responsibilities:* Solution Design for integration of DLC in the Network.* Design & Release the Copper Cluster network architecture for BB/Fixed Access connectivity.* Responsible for preparing installation design & BOM (bill of material) for the Planned Copper Cluster.* Co-ordination with various teams to make project RF (Ready for service) within timelines of project.3. PROJECT NETWAY -- 1 Year (2004-2005)The objective of the project is to provide the following services to customers: -VIDEO ON DEMAND, DIGITAL CHANNELS, BROADBAND INTERNET & VOIP Key Responsibilities:* Responsible for planning & releasing the OFC network route for various LAN’s in Delhi & NCR.* Responsible for GIS update for database collected by agencies.* Responsible for preparing Installation plan & BOM (bill of material) for the network equipment’s.* Responsible for over-seeing the architecture design map prepared for construction in Network Engineer & AutoCAD. Show less

Tata Communications
Jun 2006 - Sept 2012• Developed and implemented governance framework of processes and practices to deliver leased line services within agreed SLA.• Executed meetings with client to provide regular updates on execution and to build and maintain strong customer relationship.• Maintain a high level of client satisfaction by Identifying customer’s concerns and issues and develop an improvement plan to meet customer satisfaction.• Review meetings with delivery teams, Partners and suppliers to identify scope of improvement and to promote cost effective services with faster delivery timelines.• Improve Installation/Upgrade/Migration/Shifting/Downgrade Cycle time.Key Achievements:-• Initiated a cost savings mechanism of approx. Rs. 400k every year by establishing a best practice of migrating links (installed on 3rd party network) to the organization’s own network. Show less
Service Delivery Project Manager
Jun 2007 - Sept 2012Network Planning and implementation Lead
Jun 2006 - Jun 2007

Tata Teleservices Ltd
Sept 2012 - Aug 2015Project Manager• Managed “End to End” project life cycle of projects from initiation to closure, with post implementation reviews.• Defined Scope by gathering requirements and get it translated into technical specifications for Service Delivery.• Provided inputs for Business Case (Bill Of Material, CAPEX, OPEX etc.).• Developed & established Project Plan, Project Schedule, Cost forecasting, Managed Resources and RAID (Risk management).• Established a communication channel for regular reporting (Health check reports etc) with internal and external stakeholders to cultivate positive ongoing relationships.• Managed scope changes by setting up a change control board process.• Ensured formalized and successful handover of projects into BAU after Successful UAT.• Oversaw Vendor Management, inclusive of 3rd party vendor scope definition and commercial negotiations.• Services in Scope: Wi-Fi, Leased Lines, Copper/ Fiber (Access network) for both small- and large-scale events/ Permanent Sites.Key Achievements: Delivered “Public Wi-Fi hotspot” at Connaught Place (Delhi’s major landmark & largest commercial/business centre). This project has drawn huge media attention & improve brand visibility since it was in consonance of India’s dream project “Digital India”. Auto Expo, 2104: Delivered 55 Leased Lines and Wi-Fi services for India’s biggest Auto Exhibition (approx. area 100,000 Sq. Meter). GPON Rollout - Managed the Integration of 5 new FTTx (FTTP/FTTN etc.) alliances which has enhanced network reach by 50% (i.e. 100K home pass) in DNCR for Green and Brown Field Areas. Show less

Nbn™ Australia
Feb 2016 - Nov 2021Project Manager Scrum Master• Owned and Lead Agile Ceremonies. i.e. Program Increment Planning, Sprint/Iteration Planning, Daily Scrums, Sprint/Backlog grooming, Showcases, Sprint Reviews, Retrospectives etc.• Using servant leadership style, assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload and removed obstacles by finding right personnel to advance tasks and projects.• Ensured Backlog refinement & Estimation of Jira Stories and their prioritization with product Owner for the release/project planning.• Define & agree scope of an EPIC with internal & external stakeholders - Business owners, Delivery lead, Product Owner etc. and establish a communication channel for periodic updates and RAID management.• Guided and coached team on Agile scrum processes with a goal of quality improvement and higher productivity while meeting the delivery commitments. i.e. processes, role, upskill, Jira, Confluence, Agile values, principles and practices.• Define & Report Key measure of Success. Sprint reports, PI Reports, Velocity charts.• Track & manage delivery cost & deliver within agreed budget.• Ensured delivery team is align and adhere Platform’s/ Application principles by using engineering practices as per the NBN standards.• Managed Multiple, Cross functional, Multi-Vendor teams of the following Systems: Physical Network Inventory Platform (SpatialNET, SpatialSTORM or Docker Based Services), Atlas WayFinder (Web and app based (Android and I-phone) application for quality Management), Payment Workbench (custom application for Payment assurance for DPs).Key Achievements: Transformed multiple Waterfall delivery teams to Agile Delivery teams. Delivered AWS Migration of PNI Platform having 41+ interfaces, multiple DB’s and multiple API’s. Delivered Quality Management workflows (Web, I-Phone and Android) for High Port DPU in Atlas Wayfinder Application. Delivered LDAP (Active Directory) integration to authenticate and authorize PNI Users. Show less

Capgemini
Nov 2021 - nowAssociate Director
Licenses & Certifications

ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeJul 2015- View certificate

Project Management Professional (PMP)®
Project Management InstituteDec 2020 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Mar 2023 
PRINCE2 ® Practitioner
PEOPLECERTMay 2015- View certificate

Certified SAFe® 4 Scrum Master
Scaled Agile, Inc.Jun 2018 - View certificate

Certified SAFe® 4 Practitioner
Scaled Agile, Inc.Jun 2018 
Certified ScrumMaster® (CSM)
Scrum AllianceMay 2017- View certificate

SAFe® 4 Certified Agilist
Scaled Agile, Inc.Jan 2018 - View certificate

CCNA
CiscoJun 2005
Honors & Awards
- Awarded to Nishant NaharAchiever’s Club Award (TTL) & Customer appreciation (NDMC) to entire Team For CP Project Tata TeleServices Ltd Jan 2015 Project Delivery of India’s largest public Wi-Fi hotspot network at Connaught Place, New Delhi; a first of its kind project.
- Awarded to Nishant NaharCustomer First Tata TeleServices Ltd Oct 2014 Received following attributes awards among all TTL CSO Employees Nationally for FY14-15.It has 5 Categories to recognizes employees.• Build Relationship : - 3rd Position nationally.• Takes Ownership : - 3rd Position nationally.• Extend & Exploit Knowledge to Serve : - 2nd Position nationally.• Ability to Build Positive Moment of Truth : - 3rd position… Show more Received following attributes awards among all TTL CSO Employees Nationally for FY14-15.It has 5 Categories to recognizes employees.• Build Relationship : - 3rd Position nationally.• Takes Ownership : - 3rd Position nationally.• Extend & Exploit Knowledge to Serve : - 2nd Position nationally.• Ability to Build Positive Moment of Truth : - 3rd position nationally.• Displays for the customer, by the customer & of the customer : - 3rd Position nationally. Show less
- Awarded to Nishant NaharAchiever’s Club Award (TTL) & Customer appreciation (SIAM) to entire Team for Auto Expo, 2014 Tata Teleservices Ltd Mar 2014 Project delivery of Leased lines and Wi-Fi Network at Auto Expo, India 2014; recognized by Limca Books of Records as one of its kind and largest in the country.
- Awarded to Nishant NaharWorld No 1 WiFI Service Provider Customer Appreciation Feb 2014 Delhi T3 & T1 Airport Wi-Fi Services are powered by Tata and globally rated as First in the World in 2015, undergoing ASQ (Airport Service Quality) Parameters. Airport Council International (ACI) has a benchmarking survey "Airport Service Quality (ASQ) that is conducted globally across 200 Airports.
- Awarded to Nishant NaharBlue Ribbon Award Tata Communications Ltd Dec 2011 Implementation of 100+ Access Network Nodes in a single month.
- Awarded to Nishant NaharOutstanding Contribution Award for H1 (TCL-2011) Tata Communications Ltd Nov 2011 Consistently breaking the record for simultaneously delivering numbers of leased line links over a 6 month period
Languages
- enEnglish
- hiHindi
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