Sikander Shareef Mohammed

Experience

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  Jeraisy computers and communications services

  Dec 2016 - Nov 2019

  System Engineer

  In my role as a System Engineer at Jeraisy Computers in Riyadh, Saudi Arabia, I was responsible for creating and maintaining Active Directory accounts, managing file share resources, and monitoring server health. I resolved Sev1/ Sev2/ Sev3 Incidents through the JIRA ticketing system, conducted Root Cause Analysis for recurring issues, and proactively monitored system health to ensure optimal performance.

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  Council Of Health Insurance

  Apr 2020 - Jun 2022

  Systems Administrator

  As a Systems Administrator at Council Of Health Insurance, I successfully managed Nutanix Hyper-converged infrastructure, VxRail Virtualization infrastructure, and various Microsoft technologies. I oversaw patch management, software deployment, and Smart Meeting Room Booking Systems, ensuring smooth operations. Additionally, I upgraded DHCP to automatically assign reusable IP addresses, optimizing network efficiency and enhancing overall performance.

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  Tourism Development Fund صندوق التنمية السياحي

  Jun 2022 - Jun 2024

  Infrastructure System Engineer

  In my role as an Infrastructure System Engineer at Tourism Development Fund, I was responsible for installing, configuring, and maintaining various server versions of application software and system management tools. I also managed Azure Cloud Management and Microsoft 365 Infrastructure, ensuring the highest levels of system availability. Additionally, I maintained Exchange Admin center for mailbox configuration and managed Exchange Mail gateway for domain whitelisting/blacklisting.

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  LBV

  Jun 2024 - now

  Systems Engineer (Infrastructure - Operations)

  ● Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients● Developing High-Level Designs (HLD) and Low-Level Designs (LLD) for the technical infrastructure and security systems. ● Create clear user documentation and resources for troubleshooting common issues. ● Managing security updates and implementing strict email policies to maintain data integrity for SCCM and Manage Engine Patch Manager.● Building and Managing Active Directory System for Users in the Organization:● Creating and managing the Active Directory system to manage user identities, access rights, and authentication. ● Enforce strong access controls using PAM solutions to grant least privilege access based on user roles and task requirements.● Administering Ticketing System Administration.● Incident and Problem Management.● Service Request Management:● Change Management: ● Build service Catalog. ● Deploy and upgrade Windows devices.● Maintain & manage all the Physical, Standalone EXSi, and Vcenter & OCI Cloud Infrastructure.● Manage Exchange Mail gateway through FMG. ● Systems and infrastructure availability through SolarWinds.● Maintain all Server backups through Veritas Netback up, redundancy, Backup strategies (Cloud).● Maintain and manage all the ITSM & Booking System Servers & its configurations.● Maintain & Manage Cisco unified Communications Manager for IP Telephones● Maintaining & managing all other Manage engine products like AD Manager Plus, AD Audit, Pass Manager, Service Desk, and AD self-service.● Administrator for Microsoft Azure & Microsoft 365, Etc.● Maintaining & Managing All Virtual Servers, Creation of clone VMs and templates and enabling thin/thick provision. Taking a snapshot of virtual Machines.● Experienced in Troubleshooting for connectivity and hardware problems on Cisco Networks. Show less