Jessie Kreke

Experience

• 

  Scott Construction, Inc

  Jan 1998 - Jan 1999

  Maintenance Shop Assistant

  Enter work orders into database, print reports and file.

• 

  QualiTemps/QTI Group

  Jan 1998 - Jan 1999

  Front Desk Coordinator

  Answering phones, processing applications and data entry.

• 

  Baraboo School District

  Jan 1999 - Jan 2000

  Networking Services Assistant

  Set up computer hardware, work with end users and troubleshoot issues.

• 

  Reedsburg True Value Superstore

  Jan 2000 - Jan 2001

  Triad System Administrator

  Maintain all aspects of computer system in a retail setting.

• 

  Vierbicher Associates

  Aug 2001 - Jul 2011

  Marketing & Business Development Coordinator

  Through extensive collaboration with senior management my role was to support the development of business strategies and marketing initiatives for the company. My responsibilities covered many areas, including, but are not limited to:- Directly responsible for the implementation of Annual Marketing Plan.- Coordinate business development activities, including: implementation of public relations plan, coordination with external vendors and consultants, corporate internal and external communications protocols.- Responsible for firm's sales protocol process including participating in strategy and presentation planning sessions.- Oversee firm's electronic marketing efforts.- Coordinate staff presentations and attendance at tradeshows.- Design and present marketing strategies and tools training.- Resource for technology and software troubleshooting and training.- Responsible for developing Client tools, such as surveys and graphic design activities.- Serve on Corporate Long-Range Planning Committee & Information Technology Committee. Show less

• 

  Wollersheim Winery

  Apr 2009 - Oct 2009

  Tour Guide and Customer Service

  Conduct group tours and tastings, operate cash register and provide general customer service.

• 

  Reedsburg Public Library

  Nov 2009 - Jul 2011

  Part-Time Circulation Assistant

  Utilize knowledge of the library‘s integrated system to assist patrons. Duties include: - Perform all routine tasks at the circulation desk such as circulating library materials, issuing new borrower’s cards, answering basic reference questions, placing holds in the automation system, processing delivery items, and collecting fines. - Assist users with library computers or other library equipment. - Maintain good relations with the public and other library staff.- Assist library users in locating materials.- Shelve returned materials and read assigned shelves to maintain order.- Enforces library policies and guidelines. Show less

• 

  Culver Franchising System, LLC

  Aug 2011 - Nov 2021

  • Responsible for the content and growth of website and mobile phone applications

  • Senior Marketing Manager

    Oct 2015 - Nov 2021

  • Marketing Manager

    Aug 2011 - Nov 2021
• 

  Nelnet

  Nov 2021 - Mar 2023

  Product Operations Team Lead

  Responsible for the implementation and support of product tools.

• 

  Nelnet Diversified Services

  Mar 2023 - Mar 2024

  Manager-Product-Consumer Services

  Responsible for leading the implementation and optimization of the tools that support Consumer Services products and the collection and analysis of data to drive continuous improvement while minimizing cost and risk. Work with Product Managers, Product Owners, and Delivery Leadership to evaluate and recommend improvement to the product while supervising and coaching product operations team within Consumer Services.

• 

  FACTS

  Mar 2024 - now

  Onboarding Manager