Andrejs Tarnovskis

Experience

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  1st Baltic channel - TV Studio Latvia /Baltic Media Alliance – Media Holding

  Oct 2007 - Sept 2009

  System Administrator/Tech Support/Video-Audio Moderator

  • Performed daily backups and system tuning• Installed new hardware and software• Cable installation works and Network Testing• Added, removed, and updated user account information through Active Directory• Assisted in troubleshooting user problems relating to Operating System issues (Win9x, WinXp, Vista), Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity• Analyzed system logs and identified potential issues with computer systems Show less

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  Array Marketing Group

  Jun 2010 - Nov 2010

  CNC router machine operator

  • Operated computer controlled CNC router machine – MultiCam, AXYZ including set up from CAD drawings to meet aggressive production schedules• Delivered quality products in a timely manner following Quality Control guidelines• Set up and program Enroute software for machine tool-path• Followed procedures in company handbook and other documents• Maintained a safe working environment, making sure everyone around the router will not get in a situation to be injured• Assisted in training of team members• Assisted in developing solutions to problems Show less

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  Atea Software and Services

  Nov 2010 - Aug 2013

  Servicedesk Consultant and Monitoring Level 2

  • Mainly Tier/Level 2, also T3/L3 duties in specific cases. • User administration/management• Phone support of customers all over the world – 24/7 including VIP Service Level Agreements• Working with Case systems such as POB/HPSM/ITSM• Citrix support on daily basis, investigating and solving complicated cases• Management of central systems• Full server support, 24/7 monitoring of customer servers/systems and network• Documentation• IT Consulting customer and internal personnel• Performing requests for Changes• Incident and problem handling and solving• Service Requests Show less

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  ALSO Group

  Aug 2013 - now

  System Engineer