John Holderman, MBA

Experience

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  U.S. Air Force

  Feb 1977 - Mar 1997

  Computer / Telephone Systems Manager

  Responsible for telecommunications operations and maintenance throughout U.S. and Europe• Managed maintenance and operations for electromechanical and digital telephone systemso Installed new equipment in Central Offices, Command and Control units and various remote siteso Supported emergency installation and repair of communications systems throughout Europe• Worked in centralized reporting work center that monitors and reported all communications systems includingo All Communications and Control Operations and Maintenance centers on Baseo All Flight line maintenance organizations• Managed newly created Special Maintenance Team for communications throughout Europeo Telephone systemso Networking systemso Fiber and copper cabling systems Show less

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  USAF

  Feb 1977 - Feb 1997

  Telephone/Computer Systems Operations and Maintenance

  Led various teams in support of upgrading and modifying command and control communications systems, managed base telephone centers throughout the US and Europe and provided regional technical support. - Hand Picked to lead first operational special maintenance team supporting the European Theater for telecommunications systems, networking and base cable systems-- Resolved long standing, difficult equipment troubles and interoperability issues-- Aided design and implementation for units installing new IT networks- Responsible for telecommunications maintenance operations throughout U.S. and Europe-- Supported specialized and emergency operations-- Developed, installed and maintained command and control communication systems-- Authored and implemented training plans and standard operating procedures Show less

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  Nortel Networks

  Dec 1996 - May 2004

  Network Integration Readiness and Project/Implementation Manager

  National Readiness Prime: New Products, Wireless Network Integration• Lead integration team training and readiness for newly developed wireless switching systemso Created automated tools in Excel to manage the process that included their allotted hours, reports and contactso Managed, trained and prepared deployment teams for five new product lines• Facilitated focused communications between field teams and various engineering teams to create high value modifications and enhancementsGlobal Implementation Manager, Carrier Group• Increased efficiency of customer acceptance by simplifying complex User Acceptance Testso Worked with product team and the client to understand their needs and created testing scenarios with both teams approvalo Created an automated Microsoft Excel workbook to help on site teams manage the integration and reporting process to ensure all stakeholders were updated daily• Managed global deployments for the installation and commissioning of complex multi-server Advanced Intelligent Networks (AIN) systemso Created site survey sheets to assist offshore teams prepare and report on site readiness This eliminated expensive re-trips by deployment teams This also allowed me to answer questions from clients and local teams to ensure they understood the entire processo Authored installation and commissioning manuals that were available in digital and hardcopy so teams could prepare and deal with most situationso Created a document that described terminology and meanings as we used them. With teams from multiple countries terms and word meanings differ greatly, this ensured all stakeholders understood our terminology before we started our projects so we could communicate with minimal confusion and errors Show less

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  Cingular

  Jun 2004 - Jul 2004

  System Integrator

  - Integrated newly installed telecom systems- Performed acceptance testing on newly integrated telecom systems

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  Northstar Networks

  Nov 2004 - Feb 2005

  Installer

  Installed various telecommunication systems

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  I-Tech Consulting

  Feb 2005 - Oct 2006

  Telecommunications Consultant: Network Integrator and Project Manager

  Contracted to Nortel providing Site Team Leadership for Integration of core wireless telecom systems; Installed, configured, modernized and tested wireless telecommunication systems. Site Team Lead for Integration, testing and turn up of new wireless Mobility Switching Centers and Home Location Registers• Strengthened integration team capabilities by instructing vendors on specialized techniqueso During integration of new systems I worked closely with clients to ensure they were up to speed with the newer technologies as well as training other Nortel contract vendors in the integration process • Exceeded customer schedule requirements by facilitating conflict resolution with vendorso On numerous occasions I stepped in to work with multiple venders to ensure circuits and systems works together as they were designed. We had many occasions were other vendors were not on the same page as us and didn’t know how to get on tracko As the lead tech on many sites I followed up with clients to understand their needs and work diligently to ensure they were met. I trained many of the clients team on the overall system as well as critical tasks and operations Show less

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  U.S, Census Bureau

  Jan 2009 - Oct 2010

  Office Clerk; Quality Control

  Office Clerk- Maintained database for over 5000 personnelQuality Control Supervision- Verified Bureau maps- Certified work performed by canvasing team

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  Ericcson Inc

  Oct 2010 - Nov 2012

  Implementation Project Manager

  Managed North Texas Region cell site hardware integration services across 150 counties. • Managed several programso First Carrier (Add the first 3G upgrade to an existing site, coordinate with construction teams, coordinate with Radio Frequency engineering teams to turn up the site)o New Site Builds (Install and configure radios, coordinate with construction teams, coordinate with RF teams to turn up the site)o Venues: Stadiums, Hospitals and Theaters (Install/Upgrade and configure radios, coordinate construction teams, Radio Frequency engineering teams to turn up the site)o Special Events: Temporary Cell sites for emergencies and events. (Upgrade and configure radios, coordinate with construction teams, coordinate with RF teams to turn up the site)• Decreased the Dallas Cowboys stadium upgrade project cost by 200% by having the engineering team modify radio channel usageo Our engineering team originally designed the new equipment layout using that standard plan for standalone cell sites. We asked them to redesign the layout by using the second channel in each radio, eliminating over 50% of the required radios, which allowed other vendors to consolidate downstream equipment and antennae Show less

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  AT&T

  Jul 2013 - Dec 2014

  Project Manager

  Assistant Project Manager for over 5,000 project Ethernet-to-Cell Site program across 12 states in the Central Region. • Improved organizations efficiency by consolidating 24 disparate reportso Took key indices from several upstream and downstream reports from other national departments to create a report that provided a clear picture of our regional operations o Generated a secondary regional report that showed status of consolidation devices used in weekly VP level briefings• Expanded program visibility by identifying and consolidating vendor and circuit naming conventions across multiple tracking systemso Many of the reports used different spellings or abbreviations of the same vendors and circuits which created confusion. I created a process to correct this ensuring all entries in my reports were consistent and accurate across the board. Show less

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  Collin College

  Feb 2015 - Jan 2017

  Student

  Continuing Education; Obtaining technical certifications: A+ Net +, Security + and Cisco Certified Network Associate.

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  NextCareer - Download our new App Journey2 NC for Careers

  Aug 2016 - Jan 2017

  Project Manager

  Managing projects for the CEO• Recruit new members and clients• Maintain client database

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  Careington International Corporation

  Jan 2017 - Sept 2017

  Client Implementation Project Manager

  • Manage all aspects of onboarding new clientso Create new website and digital media with client approved contento Create membership ID cardso Create flyers, posters and other printed media for client advertising• Closely work with client to manage legal requirements, changes and updates to programManage all aspects of onboarding new clients

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  N/A

  Aug 2019 - now

  Seeking new Opportunities