Morweetsana Pholi

Experience

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  G.M.G MOTORS LTD

  Jan 2010 - Dec 2010

  ADMIN OFFICER

  • Acting as a first point of contact for callers.• Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.• Reporting to senior management and performing secretarial and Administration duties.• Typing, formatting, and editing reports, documents, and presentations.• Entering data, maintaining databases, and keeping records.• Liaising with internal departments, answering calls, and making travel arrangements.• Managing internal and external correspondence on behalf of senior management.• Scheduling appointments, maintaining an events calendar, and sending reminders.• Copying, scanning, and faxing documents, as well as taking minutes. Show less

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  NNAWALT HOLDINGS

  Jan 2011 - Aug 2014

  ADMIN OFFICER

  • Manage office supplies and inventory, and place orders as needed to maintain adequate stock levels.• Communication Handling:Serve as a central point of contact for internal and external inquiries, routing calls and emails appropriately.• Maintain a professional and welcoming atmosphere for clients and visitors.• Document Management:Organize and maintain digital and physical filing systems for policies, claims, and other important documents.• Assist with document preparation, formatting, and distribution as required.• Appointment Scheduling:• Coordinate and schedule appointments for insurance agents and clients.• Ensure that appointments and meetings are efficiently managed to optimize productivity.Client Support:• Provide exceptional customer service by addressing client inquiries, resolving issues, and assisting with policy-related questions. Show less

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  FIRST EDITION INVESTMENTS

  Aug 2015 - Nov 2023

  Human Resources Officer

  • InterviewingAchieved a 30% reduction in time-to-hire by implementing structured interview processes and assessment tools, ensuring better candidate fit.• Payroll ManagementStreamlined payroll operations, resulting in a 98% accuracy rate and ensuring timely disbursement of salaries for over 500 employees.• Performance EvaluationSpearheaded the development and implementation of a performance appraisal system that led to a 15% increase in employee satisfaction and productivity.• On boarding PlanningRevamped the on boarding process, reducing the time for new hires to become fully productive by 20%, resulting in significant cost savings.• Policies and Procedures CounsellingAdvised and guided senior management in aligning HR policies with industry best practices, reducing legal risks and ensuring compliance.• HR System DevelopmentLed a cross-functional team in the successful implementation of a new HRIS, improving data accuracy and accessibility while reducing administrative overhead by 25%.• Labour AgreementsSuccessfully negotiated and finalized multiple labour agreements, ensuring a harmonious work environment and avoiding costly labour disputes.• Salary and Contract NegotiationsNegotiated competitive compensation packages, resulting in a 10% reduction in employee turnover and attracting top talent to the organization.• RecruitmentDrove a 20% increase in recruitment efficiency by optimizing sourcing strategies, applicant tracking, and candidate assessment processes.• Employee Record ManagementImplemented a digital record-keeping system, reducing paper usage by 40% and improving data security and accessibility. Show less

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  The Run (PTY) LTD & TICANO GROUP

  Feb 2024 - now

  People and Culture Coordinator