Omar Jacobo

Experience

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  Professional Video, Inc.

  May 1999 - Jul 2004

  Project Lead

  PROVI is a system integrator company and providing IT solutions services especially to the government sector, banking sector, schools & universities.•Analyzed and responded to the client business requirements (request for proposal – RFP)•Build & planed for project activities, project cost, resources allocation and reduced risk.•Tracked the progress of the project and managed the schedule, resources, cost and risks.•Managed the development and technical support team, provided resolutions to conflicts and communication problems.•Communicate with global supplier for the hardware-integration and system development locally.•Write periodic progress, project status and problem resolution reports regarding the information technology for management review and facilitate meetings with clients for the project status reports and commitments. Show less

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  Epixtar Int’l Contact Center Group, Ltd.

  Jan 2004 - Jan 2007

  MIS Operations Lead Developer

  Epixtar is a business process outsourcing (BPO) company - aggregating contact center capacity and robust telephony infrastructure to deliver comprehensive, turnkey services to the enterprise market.•Worked with users, managers, and stakeholders in all departments and build system requirements, developed / implemented systems planed, reviewed and evaluated existing systems, designed and modified systems and meet the Company’s business needs.•Worked with external vendor, evaluated the available solutions in the market or relative to some benchmark standard.•Lead on the development, performed code review, walkthrough, mentor and support the team during development and implementation phases of various projects.•Facilitated meeting with department managers and stake holder for the project status and commitments.•Conducted user interview, test cases, unit testing, integration testing, and user acceptance testing.•Managed all databases for development, testing and production, perform database security reviews, server utilization and performance tuning. Show less

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  The Electronic Commerce Network Group, Ltd

  Apr 2007 - Jun 2008

  Senior Lead Developer, Database and Mail Server Manager

  The ECN Group is a multinational company and serves the eCommerce needs of nearly 3000 companies in Australia and New Zealand. ECN Group links them to their business partners by providing solutions that take the “Manual”, out of their processes. The ECN Group also provide 24x7 support across electronic messaging, business process management and integration services - and have delivered solutions to the utility, retail, central and local government, trade, transport & logistics and manufacturing sectors.•Review business requirements and create systems architecture such as data access layer, business layer and presentation layer.•Adhered to company’s agile process methodology and client coding standard.•Lead scrum team on daily scrum, practices, theory and provide project status report directly to general manager.•Manage all databases for development server, testing server, internal QA server, client QA server, and mail server. Show less

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  ITechnology Consulting

  Aug 2008 - Dec 2009

  IT Consultant

  •Implementation Planning, IT Resource Management, Vendor Management, Virtualization Strategy, Network Installation and Project Base Services for: Project Management, Release Management, Business Analysis, Application Development, and Quality Assurance Testing.

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  Accenture, Inc

  Jan 2010 - Jan 2016

  Project manager, tower lead, scrum lead/master, agile coach, release manager, quality lead

  Accenture is a global management consulting, technology services and outsourcing company, with more than 246,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.•Used standard delivery tools and methods from the Accenture Delivery Suite to plan, monitor and control delivery for high quality and predictable outcomes for programs, projects and/or managed services.•Provides team member with a clear sense of direction, mentor and set expectation on each resource for their responsibility. Handling complex and or multiple projects (Microsoft and Non Microsoft technology) for application development and or enhancement, monitoring of status, milestone, deliverable, budget, escalating risks, resolving issues, managing change request, and onshore/offshore team collaboration. Show less

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  Interblocks Ltd

  Apr 2016 - now

  Project Manager at Interblocks Ltd

  Interblocks is a leading provider and innovator of integrated, electronic payment processing solutions that empower Banks & Financial Service Providers across global markets.

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  Hitachi Digital Payment Solutions Ltd.

  Feb 2020 - now

  Project Manager at Hitachi Digital Payment Solutions Ltd

  Hitachi Digital Payment Solutions is a leading provider and innovator of integrated, electronic payment processing solutions that empower Banks & Financial Service Providers across global markets.•Responsible for managing and delivering all projects.•Responsible for providing support and maintain live systems.•Work with clients for their requirements, prioritization and adopt to their delivery method (waterfall / agile).•Work with technical teams for solutions and implementation for successful project.•Providing technical support throughout entire project life cycle, including pre-sales requirement analysis & documentation, project planning, implementation, and post- launch support.•Reviewing of data collected through requirement gathering sessions, analyzing important business data, and presenting the software requirement specifications, user manuals & change request forms•Ensuring resource availability and allocation•Adhering to project management discipline and standards should be able to provide input and insight for improvement as necessary. •Conducting business analysis, compliance checking, obtaining software requirement specification sign offs and customer acceptance•Communicating with all the stakeholders effectively•Monitor the project cost and other project related spending Show less