Ahmad Hegazy

Ahmad Hegazy

Customer Service Agent

location of Ahmad HegazyCairo, Egypt

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  • Timeline

  • About me

    CFA Level 1 Candidate | Treasurey Fixed Income operations | Money Market & Capital market Senior Officer

  • Education

    • Ain Shams University

      2012 - 2016
      Bachelor's degree English Language and Literature, General
  • Experience

    • Sprint

      Apr 2015 - Apr 2016
      Customer Service Agent
    • Internationl washington institute

      Jun 2016 - Mar 2018
      English Instructor

      Preparing teaching materials, homework assignments and hand-outsDelivering classroom lectures to students Checking and assessing pupils' workDevising, writing and producing new materials, including audio and visual resourcesMarking and providing appropriate feedback on oral and written work

    • British Council

      Apr 2017 - Apr 2018
      Exam invigilator

      Invigilating candidates during the exams Ensuring that exams are held according to the relevant UK exam boardChecking class environment according to checklists, British Council and relevant board requirementsChecking candidates’ ID'sCoordinating the attendance sheet and seating planning

    • Memphis Tours

      Dec 2017 - Aug 2018
      Digital Marketing Specialist

      Planning digital marketing campaignsMaintaining our social media presence across all digital channelsCollaborate with internal teams to create landing pages and optimize user experience Brainstorming new and creative growth strategies

    • HSBC

      Feb 2018 - Mar 2019
      Collection specialist

      Monitoring accounts to identify overdue paymentsFinding and contacting debtors to arrange debt payoffsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesKeeping accurate records and reporting on collection activity

    • EALB البنك العقارى المصرى العربى

      May 2019 - now

      - Receive and check all treasury transactions prior to execution- Create all swift payments and confirmations related to treasury transactions- Verify deals confirmations aganist counter parties confirmation- Recording of accruals for treasury bonds at the end of every month- Ensure that all matured deals are liquidated and excuted in ti,ely and correct manner- Process auctions, buy and sell for T-bills and T-bonds through CBE auctions portal system and CSD system- Process all Repos and redemtions for T-bonds- Prepare required periodical reports Show less

      • Treasury and Fixed Income back office Senior officer

        Jun 2023 - now
      • Central Operations Senior Officer

        May 2019 - Jun 2023
  • Licenses & Certifications

    • Who does what in finance

      365 Financial Analyst
      Nov 2024
  • Volunteer Experience

    • Committee Member

      Issued by Al-alsun student union on Jul 2012
      Al-alsun student unionAssociated with Ahmad Hegazy