Nathan Lietke

Experience

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  MTG Home Improvements

  May 1998 - Jun 2005

  Construction Laborer

  *Laborer for residential construction projects*Projects included rough framing of new homes, demolition, roofing, vinyl siding installation, deck building, masonry *Coordinated pick ups and deliveries of building materials

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  Beaumont Services Company

  Jul 2005 - Jul 2006

  Construction Carpenter/Labor Coordinator

  *Labor coordination on construction projects for Beaumont Hospital and corresponding medical facilities*Coordinated material lists and deliveries for projects*Projects included demolition, rough framing, drywall, suspended ceiling, and floor tile installation

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  Hewlett-Packard

  Aug 2006 - Dec 2012

  Project Coordinator/Logistics and Supply Chain

  *Team lead for Warehouse Order Processing and project coordination of National/International orders for various HP supported accounts*Support Leadership and Project Managers in metric monitoring, logistics, and daily reporting*Create, schedule, and prepare orders for Bank of America, GM, and Kraft Foods projects nationwide*Consistent daily database entry with the use of Microsoft Office to view, create, and import files *Direct warehouse team and provide customer interface for Project Managers to meet requested delivery goals *Schedule and track deliveries of equipment by use of Integrated Workflow programs*Receive and verify receipt of equipment into inventory database for transfer into warehouse locations*Physically pull equipment to prepare daily orders for integration and/or shipment Show less

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  Hewlett-Packard

  May 2014 - Sept 2023

  Business Operations Project Specialist
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  Hewlett Packard Inc. Federal LLC

  Nov 2015 - Sept 2023

  Business Operations Associate / Project Specialist

  *Team lead for Warehouse Order Processing and project coordination of National/International orders for various HP supported accounts*Support Leadership and Project Managers in metric monitoring, logistics, and daily reporting*Create, schedule, and prepare orders for Bank of America, GM, and Kraft Foods projects nationwide*Consistent daily database entry with the use of Microsoft Office to view, create, and import files *Direct warehouse team and provide customer interface for Project Managers to meet requested delivery goals *Schedule and track deliveries of equipment by use of Integrated Workflow programs*Receive and verify receipt of equipment into inventory database for transfer into warehouse locations Show less

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  HP

  Jan 2016 - Sept 2023

  Project Manager

  HP (Hewlett- Packard) | PROJECT MANAGER/ Bank of America Model Bank Refresh ProgramA significant program awarded to HP to support BOA that required us to refresh IT infrastructure (desktops, servers, printers) with new equipment and peripherals every four years at every banking site across the US. *Project Manager for various Bank of America projects*Bank of America model bank project overseeing pre-production phase in the warehouse, then set out to deploy number prebuilt desktops and servers to various banking sites*Acts as the operational HP face in front of the customer, owning SLA performance and reporting.*Leads complex customer discussions including negotiations, performance reviews, and day-to-day communication requirements.*Breakdown of Bill of Materials (BOM) to analyze each individual order*Monitor inventory levels to keep the customer updated of stock levels*Responsible for processing or leading the processing of requests from the customer during the life of the contract.*Adheres to contractual agreements to deliver service or manage discussions around the service.*Performs business analysis, identifies root causes, and develops action plans with recommendations/solutions to drive business sustainable improvements to resolve internal or customer-facing requirements.*Leads and develops product support or solution(s) planning over the entire lifecycle, including conformance to pricing strategies, end-to-end service delivery, and sales readiness and associated processes.*Led successful negotiations resulting in improved SLA compliance, leading to increased customer satisfaction.*Developed and implemented process improvements that reduced response times to customer requests for daily expedites*Document processes to keep ISO compliance up to date*Use of Excel to process Bank orders and to deploy them for use at Banking sites Show less

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  Assay Business Analytics Consulting

  Sept 2024 - now

  Associate Project Manager
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  SunSource

  Feb 2025 - now

  Process Coordinator