Todd K.

Experience

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  United States Army

  Jan 1983 - Jan 1992

  Captain

  Successful platoon leader, company commander and staff officer given increasing responsibility and authority in many different and challenging environments, frequently constrained by limited manpower and budgets during a nine-year career as an Army officer working in both Europe and the United States. Significant positions of responsibility included:Company Commander: Directed the operations, individual and collective training, and administration of over 150 personnel. Responsible for the maintenance and accountability of over 40 million dollars of vehicles and equipment. Managed an annual operating budget of over $150,000. • Organization rated as best in the battalion, by the Battalion Commander, in the areas of maintenance and accountability. • Successfully led company operations at the National Training Center (NTC). • Demonstrated strong leadership, management, decision-making and budgeting skills. Show less

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  Robert Bosch GmbH

  Jan 1991 - Jan 1991

  International Management Internship Program - Babson College

  Human Resource Development DepartmentConducted personnel training development analysis of American, Japanese-transplant, and European corporations. Analysis was the basis for restructuring Bosch's corporate human resource function. Study included personal interviews and data gathering, both in the U.S. and Europe, with 15 companies including IBM, Ford, Du Pont, Mercedes, BMW, Unilever, and Toyota. Senior management endorsed and adopted my recommendations.

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  Harvard Industries, The Kingston-Warren Corporation

  Jan 1992 - Jan 1996

  Production Manager

  Managed a staff of 39 professionals in the development, production and installation of customized computer-aided inventory systems. Directed specific customer projects to ensure their requirements were met and recommended appropriate technical solutions to engineering staff. Developed, planned, organized and implemented procedures and operations for the production departments to accomplish objectives in accordance with production schedules, available manpower, manufacturing capacities, and budgeting restraints. • Implemented an innovative production control process that eliminated production shortfalls. • Created a unique job planning methodology for operations that others said could not be done. • Redesigned and standardized daily operations meeting resulting in improved coordination and communication between sales, design, shipping and manufacturing departments, reduced lead times and improved customer satisfaction. • Conducted on-site consultations with customers proposing and implementing solutions to configuration problems.• Selected as lead trainer for company wide customer relations improvement program. Trained key internal employees and external organizations on skills and strategies to improve customer interactions. • As Steering Committee member for ISO 9003 implementation program, managed small task forces toward registration goals resulting in documented productivity improvements. Show less

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  Genuity/BBN

  Jan 1996 - Jan 2003

  Led, trained and developed a staff of highly talented outside and inside Account Managers with the goal of maintaining and growing a customer base of 620 accounts throughout 13 New England and Mid-Western states. Effectively managed an annual quota of $28 million comprised of both revenue maintenance and new business growth. Sold complex IP based solutions including Internet connectivity, web hosting, VPN, Dial-up and firewalls to Fortune 2000 customers. • Impeccable record of quota achievement; never achieving less than 100% attainment of sales quota in any year. • Achieved President’s Club (125% quota attainment) in 2002. • Improved customer satisfaction by over 75% as measured by customer surveys through the redesigned and implementation of re-energized customer focus programs. • Spent at least 60% of workweek interacting face-to-face with customers to ensure all operational, billing and administrative issues were promptly resolved and to better understand their issues and how we could help them. Show less Maintained and grew some of the largest and most strategic accounts in the organization including NYSE, CNet, and the Boston Globe. Regularly met with Chief-level executives within target accounts in an effort to capture their requirements and cultivate relationships.• Never achieved less than 100% attainment of $4 million sales quota in any year. • Achieved President’s Club (125% quota attainment) in 1998, 1999. • Rapidly moved to Sales Director role after demonstrating key successes and at the request of the VP of Sales. Show less Provided custom development of Internet solutions for clients whose business requirements went beyond standard product offerings. Defined and implemented complex Internet applications with web front-ends. Coordinated the efforts of a team of system administrators and senior development engineers to ensure customer issues were rapidly resolved and to provide appropriate technical solutions. • Managed some of the most challenging and complex web sites hosted at BBN Planet to include ZDNet, the Boston Globe, and Scudder, Steven’s and Clark, Inc. resulting in site growth and improved customer satisfaction. • Created and implemented a detailed financial management tool that virtually eliminated customer billing problems. • Increased revenue from assigned projects with over $1 million of total sales in 1997. Show less

  • Director

    Jan 2000 - Jan 2003

  • Corporate Account Manager

    Jan 1998 - Jan 2000

  • Senior Project Manager

    Jan 1996 - Jan 1998
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  Textron Defense Systems

  Jan 2004 - Jun 2011

  Business Development

  Represented and coordinated Textron Defense System’s program interests to new and existing business prospects and customers. Planned, coordinated and executed business development activities and strategies for a $250M networked munition and $177M unattended ground sensor program. Made introductory and business development contacts with domestic and international military users, acquisition officials and military staffs. Established business development relationships with related prime and sub contractors in the aerospace and defense industry. • Improved customer satisfaction for both munition and sensor programs by over 25% as measured during externally administered Customer Satisfaction & Loyalty Measurement surveys.• Spent over 50% of time on the road meeting with and building relationships with new and existing customers.• Established and executed business development strategies addressing each tier in the acquisition process; from TRADOC schools, Program Managers and RDECs, through the Army, DoD and Joint staffs and on occasion to Congressional staff. • Briefed customers on emerging sensor and muniton technologies including seismic, acoustic, infra red, electro-optical and radiological/nuclear. • Developed and implemented marketing campaign for sensor program that reversed negative customer perceptions.• Achieved Six Sigma Green Belt certification. Certification effort included managing the development of a key networked munition marketing video. Video delivered on-time, on-budget and shown on The Discovery Channel, Future Weapons television show. Show less

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  Kollsman/Advanced Defense Systems

  Jun 2011 - Jun 2016

  International Business Development

  Responsible for promoting the marketing of sophisticated electro-optical solutions to foreign militaries and government agencies. Major product areas include thermal imaging systems, stabilized electro-optic payloads for airborne, ground and naval platforms, laser rangefinders and designators and force protection sensors. Experience with foreign military sales, international agreements, technology transfer and release process and export licensing requirements.

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  L3T Warrior Systems - Insight Technology

  Jun 2016 - Jan 2020

  International Business Development
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  FLIR Systems

  Jan 2020 - Nov 2022

  International Sales