Silapun Janchan

Experience

• 

  PAPAGO Inc.

  Mar 2013 - Jun 2013

  Geographic Information Systems Analyst
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  Watershed Management

  Jan 2014 - Jan 2014

  Geographic Information Systems Analyst

  -Formulate an action plan to coordinate the preparation of watershed management plans between central agencies and local operating units. This includes controlling, following up on, and coordinating operations to promote and support administrative tasks of watershed management units within your area of responsibility.-Prepare map data to show the watershed and forest areas, which will help in planning watershed management and developing areas related and linked to the original area. This includes determining the area for planning according to the central master plan. Show less

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  HERE

  Jan 2015 - Feb 2023

  - Monitor changes that could affect the accuracy or relevance of a map- Plan and execute field data collection activities, including single-camera and multi-camera setups- Lead a team of data collectors during fieldwork- Analyze collected data to identify any issues or areas for improvement- Present findings and insights to customers or stakeholders- Develop plans and strategies for overall field data collection efforts- Ensure data privacy and security, and address any issues or challenges that arise during the collection process. Show less

  • Local Data Intelligence II

    Apr 2019 - Feb 2023

  • Geographic Analyst I

    Jan 2015 - Mar 2019
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  Transcosmos (Thailand)

  Feb 2023 - now

  Quality Assurance Analyst

  - Monitor performance and coach agent to achieve SLAs - Maintain up-to-date records, reports and other documents of quality - Maintain professional and technical knowledge- Prepares and analyzes quality reports for management staff review- Communicate issues and actions to Team Manager in a timely manner- Formulate and recommend Performance Improvement solutions with relevant stakeholders to determine Performance Improvement priorities- Support and escalate issues and involve experts wherever required to resolve issues as quickly as possible Show less