
Anthony Cutone
Technical Support Engineer

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About me
Tech Strategy | Innovation | Product Management | Esade MBA
Education

ESADE Business & Law School
2019 - 2021Master of Business Administration - MBAActivities and Societies: Women in Business, Global Leadership, CERN Challenge Based Innovation, Tech and Media Club, Design and Innovation Club VP of Women in Business ClubVP of Global Leadership ClubInnovation Consultant - CBI Program• Selected as one of 40 students across to compete in the Challenge Based Innovation program in collaboration with CERN to combat the Infodemic issue with a multi-disciplinary team aimed a developing a disruptive and non-traditional solution.

University of Melbourne
2014 - 2014Bachelor of Arts (B.A.) PhilosophyExchange Program

Indian School of Business
2021 - 2021Master of Business Administration - MBA Exchange Program
Boston College
2011 - 2015Bachelor's Degree PhilosophyActivities and Societies: Dialogues on Race, Sankofa Leadership Program, Word of Mouth (Public Speaking Group), College Bound Dialogues on Race September 2013 - May 2015Facilitator• Led and facilitated discussions about race issues at Boston College and in the United States.Sankofa Leadership ProgramSeptember 2012 - May 2015 Mentor and Council Member • Mentored a student in an academic, social, and professional capacity in order to better their college experience.• Researched topics in groups, such as marketing and social justice, in order to better… Show more Dialogues on Race September 2013 - May 2015Facilitator• Led and facilitated discussions about race issues at Boston College and in the United States.Sankofa Leadership ProgramSeptember 2012 - May 2015 Mentor and Council Member • Mentored a student in an academic, social, and professional capacity in order to better their college experience.• Researched topics in groups, such as marketing and social justice, in order to better research skills and present the findings to various committees.Word of Mouth (Public Speaking Club)January 2012 – December 2013• Spoke on eclectic topics determined by the forum leader using spontaneity and ingenuity while improving the ability to speak comfortably in large groups by presenting in front of team members. Show less
Experience

TraceLink
Sept 2016 - Aug 2019Technical Support Engineer• Increased account size for 2 largest clients by developing and upselling a SQL generated data integrity report to identify 30% more data integrity issues, eliminating delay in critical shipments.• Created relationships with enterprise customers and stakeholders by providing technical guidance in critical moments, increasing customer retention rate by 15% for most at-risk customers.

Esade
Sept 2019 - May 2021• Selected as one of 40 students across to compete in the Challenge Based Innovation program in collaboration with CERN to combat the Infodemic issue with a multi-disciplinary team aimed a developing a disruptive and non-traditional solution.
MBA Graduate
Sept 2019 - May 2021Vice President of Global Leadership & Organizational Culture Club
Sept 2019 - May 2021Vice President of Women in Business Club
Sept 2019 - May 2021

Opportumeety
Jul 2020 - Aug 2020Product Management - MBA Intern• Collaborated with cross-functional team of marketing, sales, and engineering to voice customer needs and set feature priority for product pivot during COVID-19 crisis, accelerating product launch from 6 to 3 months.• Developed strategic roadmap and recommendations to transform business model from B2C to B2B2C, increasing revenue 2x and reduce go-to-market budget by 50%.

CERN
Sept 2020 - Dec 2020Innovation Consultant• Conceptualized a transformative solution in combating fake news and presented recommendations to executive stakeholders and industry experts, being selected as top choice among 8 proposals.• Led team of 4 engineers and designers through design thinking process to develop Python based fact-checking algorithm integrating machine learning and user consensus, creating an 87.5% accurate prototype.

EY
Oct 2022 - nowSenior Technology Strategy Consultant
Sept 2021 - nowInnovation Consultant / Americas Innovation
Oct 2022 - Oct 2023
Licenses & Certifications
- View certificate

Foundations in Design Thinking
IDEOJul 2023 - View certificate

Advanced Design Thinking
IDEONov 2023
Volunteer Experience
Mentor
Issued by College Bound on Jan 2013
Associated with Anthony Cutone
Languages
- itItalian
- spSpanish
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