Nirali Patel, MSHCI

Experience

• 

  CVS Health

  Jun 2015 - Jun 2022

  Certified Lead Pharmacy Technician

  In this role, I coordinate front- and back-end processes to include scheduling and supervising a team of technicians, facilitating training and development opportunities, entering prescriptions into computer systems, and leading inventory reviews. I also directly assist customers, providing information on prescription instructions and facilitating consultations with pharmacists as needed. Highlights of my contributions include:• Creating new policies and programs to better position the team to achieve corporate- and store-set KPIs.• Seamlessly prioritizing tasks to make use of available resources and increase efficiencies.• Expertly maintaining compliance with HIPAA regulations while managing pharmacy records. Show less

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  AdventHealth

  Jan 2020 - Mar 2020

  Pharmacy Applications Intern

  In the course of a three-month internship in pharmacy informatics, I assisted the team in the resolution of IT-related tickets, supported the implementation of a Cerner EMR system across system emergency departments (EDs), engaged in daily team meetings and prepared minutes for the ePharmNet team, and analyzed business processes and workflows to inform the Inpatient Playbook. I also contributed to input sessions regarding future implementations.Highlights of my contributions include:• Improving the accessibility of a Pyxis Build Document through a reformatting and restricting effort.• Facilitating knowledge sharing by compiling notes and assembling a guide for the team to reference on key topics.• Being selected to engage in the testing of devices including printers and pyxis machines.• Shadowing an end-user training session in MedManager, PowerChart, and Charging for Super Users at AdventHealth Lake Wales. Show less

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  Omnicell

  Oct 2021 - May 2022

  Professional Services Specialist
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  Huron

  May 2022 - now

  • Healthcare Associate

    Jan 2024 - now

  • Healthcare Analyst

    May 2022 - Dec 2023