Tan-Boon Chong

Experience

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  Applied Materials

  Jun 1995 - Dec 2000

  Field Service Lead Engineer

  Responsibilities:- Coordinate maintenance jobs for field service engineer at customer site and provide single point of contact to the customer.- Working with the sales team in order to identify the customer need and promote the company product and solutions- Install, qualify, troubleshoot and retrofit/upgrade plasma etch equipment at customer sites- Track and analyze installed base equipment performance (equipment uptime/utilization, MTBF, MTTR, MWBC etc.) and field process data (etch rate, uniformity, DICD, FICD etc.) and taking necessary corrective actions decisions, promote sales opportunities for service and support- Assist customer with spare parts ordering and issues resolution- Assist in training customers' site engineers and technicians- Qualify the startup system to run standard recipe and assist the customer to qualify their production recipe when required- Implement best-known methods and process improvement kits to maximize installed base equipment performanceAchievements:• Successfully start-up 2 DPS poly system, 4 DPS metal system, 4 IPS dielectric system, 1 MxP system, retrofit 1 DPS poly chamber and 1 IPS dielectric chamber• Implemented UPS to all system controllers to prevent system shutdown due to power clinch• Installed metal detector on all IPS system to prevent misprocess metal wafer on dielectric chamber• Winner of 1999 President’s Annual Quality Award for my teams impressive results demonstrate commitment to quality improvement, resulting in an increase in Applied Materials profitability, productivity and customer satisfaction• Start-up 4 IPS dielectric system in TECH and successfully achieved the MWBC of 10,000 wafers and system uptime >95%• Running service contract for TECH FAB2 and successfully maintain the DPS poly/metal system uptime >85%• Improved the yield by 3% after implementing the raise silicon collar ring in IPS chamber Show less

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  Nanyang Technological University

  Jan 2001 - Dec 2003

  Senior Laboratory Officer

  Responsibilities:• Developed and maintained the processes and equipment to support the teaching and research work on silicon wafers fabrication laboratory• Sustained various laboratory equipment likes plasma etcher, thermal processing chamber, CMP, thin film/metallization system, photolithography system, optical microscope and ellipso-meter in good working condition• Sustained the supporting facilities (AHU, CDA, DI water, chilled water, vacuum, gases supply) for clean room operation• Supported the academic staff in running the lab session for both undergraduate and post graduate students• Maintained the discipline in the FAB during lab session and the safety standard in the laboratory• Planned and implemented the preventive maintenance schedule for the equipment• Handled gases and chemicals used for silicon wafer fabrication and research in the FABAchievements:• Completed the facility layout planning for a new clean room and qualified all the sub-fab facilities system ready for operation • Successfully repaired an Ebeam Evaporator for research work • Successfully setup the Varian’s EHP220 medium current ion implanter for low energy Si implant project Show less

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  KLA-Tencor

  Jan 2004 - Jun 2005

  Senior Field Service Engineer

  Responsibilities:• Perform Pre-Install Site Survey and liaising with Customers on Facilities Hookup and equipment delivery• Performed field service activities associated with diagnostic and troubleshooting of equipment failure at customer wafer FAB facility• Interacted with Customers, Engineering and Manufacturing to mitigate complex technical issues and improve system quality• Assisted application engineer on basic applications support on Equipment Acceptances Achievements:• Attended equipment training on metrology system model AIT2, AITXP, AITUV, AITXUV and F5x in Livermore USA.• Successfully maintained the AITUV system uptime >90% and secured 5 millions USD of equipment purchase from the customer under the head-to-head evaluation with competitor tools.• Improved the AITUV’s MTBF from less than 100 hours to average 400 hours by working with engineering division • Successfully sign-off five AITUV system at UMCi Show less

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  Infineon Technologies

  Jul 2005 - Dec 2009

  Senior Staff Engineer (Project Management)

  Responsibilities:• Managed and controlled the equipment and technologies transfer between countries, and ensured that the project was delivered within schedule and budget• Led a team of engineers and technicians in installing and commissioning the transferred equipment• Managed all aspects of new equipment installation from HDC, PI&D design, isometrics drawing review, facilities hookup, equipment move-in arrangement, installation, hardware and process qualification, to acceptance of equipment for production• Prepared, reviewed and updated the equipment maintenance specifications and work instructions to comply with ISO requirements• Organized technical training for all technicians, junior engineers and shift engineers to upgrade their technical skills to operate and maintain the equipment and maximize their effectiveness• Collaborated with Internal Business Units, Planning and Sourcing teams for fab expanding projectAchievements:• Successfully released all the plasma etch equipment to production and achieved +/-3 sigma for all critical hardware and process parameters one month ahead the master schedule timeline• Achieved Zero Defects for all the qualified products and demonstrated the process capabilities better than the reference plant• Successfully setup the process flow for preventive maintenance and implemented the SAP PM platform to trace the PM schedule and PM cost Show less

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  United Microelectronics Corporation (UMC)

  Jan 2010 - Nov 2018

  Equipments Resource Integration Staff Engineer

  Responsibilities:• Coordinated all the continuous improvement projects, new equipment and spare parts evaluation within photo-lithography and diffusion department• Identified and qualified local and regional spare parts suppliers and service providers• Negotiated services contracts and agreements with the equipment manufacturers• Developed and maintained the supplier base, and managed the supplier performance and relationships• Liaised with production plants within Taiwan, Japan, Singapore and China to standardize the processes and equipment used• Implemented energy saving equipment into all the production plants• Established second source partnering supply chain for critical equipment and spare parts to support 98% overall equipment up-time and within management budgetAchievements:• Received Silver award for reducing the OEM service contract cost from USD13m to USD8m in year 2013 by implementing in-house repair services and third party repair services• Cut down the RM+P cost by 15% with the implementation of dual-source strategies across the company• Qualified local vendor to supply maintenance spare parts to improve delivery time which led to a reduction in inventory cost Show less

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  Adelis Associates Pte Ltd

  May 2023 - now

  Sales Manager