Matt Willetts BSc MSc MCIEH REnvH

Experience

• 

  McDonald's Europe Ltd.

  May 1998 - Sept 2008

  Various up to Business Manager

  Started as a Saturday Job and worked my way up through the ranks during university. Took a salaried managerial role at the end of university and ended up running under-performing stores to turn them around. Managed this in 3 restaurants and then took the decision to move to a more Health and Safety orientated role.

• 

  MET Parking Services Ltd

  Oct 2008 - Jan 2010

  Senior Operations Manager and H&S Advisor

  Improved the operation and set up ANPR installation team to help improve the availability of services.

• 

  SSP Limited

  Jun 2010 - Jun 2011

  Multi Unit Manager

  Overall responsibility for running the coffee shops on the platforms of Clapham Junction Railway Station. Running 3 units with 20 staff. Assisted with management training of other managers within a group of stations.Improved profitability with tighter controls and delegation of duties to assistant managers and team leaders.

• 

  London Borough of Sutton

  May 2011 - Jul 2012

  Student EHP

  Working towards completion of my Portfolio of Professional Practice. Working alongside registered EHP's within the Environmental Team dealing with primarily residential and waste issues, including DFG's Empty Property work and Fly Tip Control.

• 

  The Chartered Institute of Environmental Health

  Jan 2012 - Mar 2012

  Student Placement

  3 Month placement within the Policy and Education teams to gain experience towards my Portfolio of Professional Practice.

• 

  Aramark UK Limited

  Jul 2012 - Sept 2012

  Duty Safety Manager London Olympics Athletes Village

  Part of the management team ensuring the Food Safety and Health and Safety of the athletes and staff in the dining hall of the athlete’s village at London 2012. Responsible for managing a team of Environmental Health students to ensure compliance with refrigeration temperatures, food cooking and serving temperatures and hygienic practices including ATP swabbing of hands and surfaces. Responsible for accident investigations and providing a first response to all incidents on shift.

• 

  London Borough of Sutton

  Nov 2012 - Oct 2015

  Warmer Homes Project Manager

  Working within Environmental Health Team, Running a project to help reduce excess winter deaths by small affordable measures being given to vulnerable residents to stop them needing hospitalisation due to excess cold. Also working on Disabled Facility Grant Work and Residential Environmental Health service requests including HMO Licensing and Enforcement, Statutory Nuisance, HHSRS and other Housing complaints.

• 

  Kingston and Sutton Shared Environment Service

  Nov 2015 - Sept 2019

  Working within the Residential Environmental Health team mainly in the London Borough of Sutton. Dealing with residents complaints within the Private Housing Sector, HHSRS, HMO's, Nuisance, Grant Administration and Public Health. Leading on Fuel Poverty and Excess Winter Deaths.

  • Environmental Protection Officer HMO Lead

    Aug 2018 - Sept 2019

  • Environmental Protection Officer

    Nov 2015 - Aug 2018
• 

  Westminster City Council

  Mar 2020 - now

  Set up and ran local contact tracing for Westminster City Council, during COVID 19 Pandemic. Managed a team of contact tracers, deputised for the Head of service at local, regional and national meetings. Complex cases were raised to me to deal with including conducting home checks for residents we were unable to contact within 48 hours. Collation of results and statistics was vital in this role as we were one of the most public facing teams from the council at this time and results were presented to all levels of the council and at regional and national meetings. Show less

  • Team Leader Private Sector Housing Reactive Team

    Jun 2024 - now

  • Team Leader Private Sector Housing

    Oct 2023 - Jul 2024

  • Interim Team Manager

    Nov 2022 - Oct 2023

  • Environmental Health Officer - Residential

    Sept 2019 - Nov 2022

  • Clinical Escalations & Complex Cases Team Leader

    Mar 2020 - Aug 2021