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Kevin Dolan

Kevin Dolan

Followers of Kevin Dolan427 followers
location of Kevin DolanBarton Under Needwood, United Kingdom

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  • Timeline

  • About me

    Senior Leader, Service Delivery - ITIL 4 Managing Professional/PRINCE2/AgilePM/Scrum/Devops/SIAM/ITILv3Expert

  • Education

    • University of Strathclyde

      1984 - 1989
      Bachelor of Engineering - BEng 2:1 Electrical and Electronic Engineering

  • Experience

    • Electronic Data Systems

      Jan 1990 - Jun 2011

      • Service Delivery Executive - Applications and Infrastructure - Finance and Retail Portfolio

        Dec 2001 - Jun 2011

      • Programme Manager - IT Infrastructure - Manufacturing Sector (Rolls-Royce)

        Oct 1997 - Nov 2001

      • Project Manager - Applications - Manufacturing Sector (Vauxhall/Opel)

        Jan 1990 - Sept 1997

    • HP

      Jul 2011 - Jun 2016

      • Account Manager - Public Sector - Home Office OSCT

        Jun 2015 - Jun 2016

      • Head of Service Operations - Public Sector (Ministry of Defence)

        Jul 2011 - May 2015

    • FCDO Services

      Jul 2016 - now
      SIAM Delivery Manager - Public Sector - Home Office UKVI

  • Licenses & Certifications

    • ITIL Foundation

      AXELOS Global Best Practice
      May 2016

    • ITIL Managing Across the Lifecycle

      AXELOS Global Best Practice
      Apr 2018

    • PRINCE2® 2017 Practitioner

      AXELOS Global Best Practice
      Mar 2019

    • ITIL Expert

      AXELOS Global Best Practice
      Apr 2018

    • Agile PM Project Management Foundation

      APMG International
      Apr 2019

    • ITIL Service Operation

      AXELOS Global Best Practice
      Dec 2017

    • Certified Agile Devops Professional CADOP

      The Knowledge Academy
      Sept 2019

    • ITIL Continual Service Improvement

      AXELOS Global Best Practice
      Apr 2018

    • ITIL Service Transition

      AXELOS Global Best Practice
      Mar 2018

    • Agile PM Project Management Practitioner

      APMG International
      May 2019

    • Certified ScrumMaster (CSM)

      The Knowledge Academy
      Jan 2019

    • ITIL 4 Foundation

      AXELOS Global Best Practice
      Dec 2019

    • ITIL 4 Managing Professional

      AXELOS Global Best Practice
      Dec 2019

    • ITIL Service Strategy

      AXELOS Global Best Practice
      Jan 2018

    • ITIL Service Design

      AXELOS Global Best Practice
      Feb 2018

    • PRINCE2® Foundation Certification Training

      AXELOS Global Best Practice
      Feb 2019

    • ITIL Practitioner in IT Service Management

      AXELOS Global Best Practice
      Nov 2018