Gerlinde Wallner

Experience

• 

  SAP

  Dec 2003 - Jan 2012

  Project Lead for Keynote video @ Influencer Summit Boston 12/2011Project Lead: Post Race Analytics with Xcelsius Dashboards @ Travemünder WocheProject Lead to create Media Flip Book on Design Thinking & LeanProject Member: SAP Sail Better Application Supporting SAP's customers running Austrian payroll, international payroll posting.Global Support Center Austria's Quality Compliance Coordinator and internal Auditor.

  • Fellow Assistant Office of co-CEO

    Jul 2011 - Jan 2012

  • Support Engineer HCM

    Dec 2003 - Jun 2011
• 

  SAP

  Jun 2012 - now

  Organizational Change Management as a strategic approach to navigating transitions implies:Identifying who will be impacted by a change, developing a change architecture and plan whom to involve/inform/enable when and how. Establishing a network of change agents and touch points across multiple business units, defining enablement and communication formats incl. information hubs, blog posts, E-mail / Social Media campaigns, newsletter submissions, and presentation, co-creation, stakeholder management, dealing with resistance, and... celebrating successes.“Change is the only constant in life.” HeraclitusManagement of Customer Support's annual Mentoring Program:Collection of nominations, pairing of Mentors with Mentees based on various criteria, Mentee/Mentor kick off, onboarding & check-in meetings, regular program communication, evaluation, feedback & closure SAP internal Coach, local Coaching Ambassador and Trainer of 'Ready for Coachable Moments' coursesWorkshop Facilitator & Moderator Show less

  • Organizational Change Manager, Mentoring Program Manager and Coach

    Feb 2018 - now

  • Knowledge Manager, DBS Product Support Operations Office

    May 2016 - Jan 2018

  • Knowledge Management & Product Readiness Manager, AGS Product Support Operations Office

    Jun 2012 - Apr 2016