Nima Kadkhodaei

Experience

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  Faramowj Pooya

  May 2009 - Mar 2013

  IT Support Specialist

  Faramowj Pooya is A company active in the field of industrial automation, control and monitoring systems, precision instruments, Scada systems, telemetry, oil and gas "Custody Transfer", optimization and restructuring of control and monitoring. employees around 50 peoples in Tehran and Ahvaz.Main Responsibilities :- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.- Write training manuals.- Train computer users.- Maintain daily performance of computer systems.- Install, modify, and repair computer hardware and software.- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.Main Achievements :- Experience working with Windows Server 2003 & 2008 ( AD , DNS , DHCP )- Experience working with Virtualization ( ESXi )- Experience working with Internet connectivity solution and firewall ( ISA Server 2006 ) - Experience working with Backup & Recovery Solutions - Experience working with supporting Windows7 & Windows Server 2003- System assembly and software installation- Related Experience and Training in Troubleshooting and Providing Help Desk Support. Show less

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  Sazehaye Hosmand Co.

  Apr 2013 - May 2014

  Senior Help Desk Support Specialist

  Sazehaye Hoshmand is a company is to equip and install server room infrastructure.Main Responsibilities :- Set up and equip server room in accordance with server room standards including cabling. racks arrangement and ...Main Achievements :- Equip Data Center companies Asan Pardakht ( *733 ) - Nimkat Publisher & ...

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  BUN Holding

  Apr 2014 - now

  Senior Data Center Specialist & Senior Operations Services Specialist at BUN Holding

  KheiliSabz is a leading publisher in the field of educational books, employees around 600 clients. ICT unit includes Software, Help Desk, Service, Datacenter and Network. Staffs with up-to-date and experienced technical knowledge. Online training for units. A dynamic environment and, of course, extremely pressured.Main Responsibilities :- Perform services related to Microsoft services & Assisting with network administration tasks - Monitor the entire Clients staff and ensure that Clients receive end-user support.- Responsible for managing all steps related to identifying, prioritizing and resolving clients assistance requests.- Track and synchronize Help Desk tasks.- Regularly evaluating our IT systems to ensure they meet the necessary demands.Main Achievements :- Experience working with Windows Server 2008 & 2012 & 2016 ( AD , DNS , DHCP , VPN , ... )- Experience working with Exchange Server 2013 & 2016- Experience working with Virtualization ( VMware vCenter 6 - 6.5 , ESXi 6 - 6.5 - 6.7 ) & Familiarity with VMWare VDI & NSX- Experience working with Backup & Recovery Solutions ( Veeam Availibilty Suit 9 & 9.5 , UrBackup Server )- Experience working with Monitoring Solution ( ManageEngine , SolarWinds ) & Familiarity with Zabbix - Experience working with Internet Connectivity Solution and Firewall ( Kerio Control , TMG 2010 ) & Familiarity with pfSense- Experience working with Cisco Switch - Familiarity with Mikrotik - Familiarity with Security Camera ( Samsung . HikVision )- Experience in supporting Client OS & Server OS - System Assembly and software installation & Troubleshooting Show less