Daniel Lee

Experience

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  Pacific Dental Services

  May 2016 - Feb 2018

  Systems Administrator

  Supported Dell and HP servers running Windows Server 2008/2012 R2 enterprise environment with up to 20,000 users.• Troubleshot 600+ dental offices nationwide with network computer related issues as third-tier level support.• Managed and maintained Exchange Server 2010 servers in a clustered DAG environment.• Supported VMware ESXi vSphere 5.5 environment with Veeam backup solution.• Served as a member of the Active Directory Remediation and Migration Team to identify weakness, vulnerabilities, improvements, and relocating datacenters.• Monitored Windows servers with third-party applications Solarwinds and Microsoft SCCM 2012.• Assisted in implementing Microsoft Azure in conjunction with Office 365. Show less

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  Ocean Media

  May 2018 - Apr 2019

  Sr. Systems Administrator

  Supported HP servers running Windows Server 2008/2012 R2/2016 enterprise environment with up to 1500 users. • Configured and managed VMware ESXi vSphere 6.7 and Hyper-V host servers.• Supported Dell EMC Unisphere ISCI storage array for VMware, SQL, and file storage.• Managed Exchange 2013 Servers and Solarwinds for monitoring servers, processes, and applications.

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  US Business Funding

  Jun 2019 - Aug 2019

  Systems Administrator

  Supported HP servers running Windows Server 2012/2019 environment with up to 300 users.• Administered Azure Office 365 applications, Intune, and Exchange 2016.• Configured and supported SalesForce application.

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  Verizon Communication Inc.

  Jan 2020 - Mar 2023

  Sr. Systems Engineer

  Supported HP servers running Windows Server 2016/2019 enterprise environment for DHS (Department of Homeland Security) call centers for data management and applications support with up to several thousands of users. • Maintained Verint call monitoring and recording software for DHS call centers.• Supported VMware vSphere 7.0 managing 34 hosts and 202 VMs connected to NetApp HCI SAN storage array.• Utilized third-party software such as Manage Engine Service Desk, Eventlog Analyzer, and Operation Manager to manage and monitor servers.• Implemented Veeam backup for a robust backup solution. Show less

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  Bank of America

  Aug 2023 - Jun 2024

  Systems Administrator IV

  Windows Operations Team managing and maintaining Windows Server 2012/2016/2019/2022 enterprise environment at a global scale.• Managing VMware 7.0 Enterprise with local storages, multiple SAN storage array, and vSAN storage.• Supported Windows Cluster.• Analyze existing process/application and suggest improvements to eliminate performance bottlenecks with available server resources.• Strong Understanding of Operational Controls and Risk Governance. • Responsible for providing specialized technical and product support to datacenter personnel diagnosing, troubleshooting, repairing, and debugging all OS related issues. Show less