Connie Lobb

Experience

• 

  Kent State University

  May 2000 - May 2013

  Core team member for a multi-million dollar unified communications phone upgrade project.Worked with department clients, university-wide, from initial contact through implementation to ensure successful phone installations.Conducted station design meetings and overviews with clients and coordinated training sessions.Was responsible for project website content and issues management.Provided oversight for communications, deployment and support.Served as liaison between clients and network and telecommunications teams.Member of the Information Services marketing/communications team and served as division affirmative action facilitator. Show less Administered operations for the Office of the Vice President and CIO (VPCIO), Information Services.Monitored office emails and budget. Supervised staff and student personnel and tracked time and attendance.Held signature authority on financial transactions over $100,000. Researched, analyzed and presented information as needed or assigned.Reviewed and prepared confidential documents pertaining to personnel, finances and security.Drafted and revised written communications and documents on behalf of the VPCIO.Responsible for handling and routing incoming communications and vendor relations.Served as liaison between the VPCIO and internal and external constituents.Managed VPCIO's calendar and organized travel arrangements.Worked extensively with senior management team on assignments and meeting schedules.Attended meetings and prepared summaries. Served on division and university committees.Reviewed and edited divisional documents for publication: monthly email newsletters, Board of Trustees meetings and advertising/articles for print and electronic media.Created slide decks, tables, charts, diagrams and agendas for high profile presentations and meetings.Assisted with large projects as needed: email/calendar migrations and unified communications.Member of the President's Excellence Award committee, division marketing/communications team and division affirmative action facilitator.Coordinated intricate travel plans and logistics: high level job searches, out of state vendor visits and external review of the division. Show less Served as liaison and acted on behalf of Vice Provost for Diversity and Academic Initiatives in regular dealings with those inside and outside the university.Coordinated and maintained various programs and projects such as inter-university alliances, conferences, workshops, training sessions and receptions.Monitored seven business accounts totaling over $150,000.Managed department web pages, as well as prepared multi-media presentations and promotional material for events such as the Annual Martin Luther King, Jr. Day Celebration.Administrative adviser for a national honor society.Supervised two student workers, a graduate assistant and an intern. Show less

  • Senior Application Support Analyst, IT Infrastructure Services and Support

    Dec 2012 - May 2013

  • Assistant to an Executive Officer

    Apr 2005 - Feb 2013

  • Administrative Secretary, Office of the Vice Provost for Diversity & Academic Initiatives

    May 2000 - Apr 2005
• 

  The University of Texas at Austin

  Sept 2013 - now

  Oversees daily operations ensuring quality and timely service delivery.Manages administrative services including fiscal operations, budgetary affairs and HR activities.Monitors fiscal operations which involve implementation and expenditure control of annual budgets encompassing all sources of funds to include preparing cost studies and management reports.Administers a budget of considerable size requiring thorough knowledge of University policies, rules, and regulations.Oversees procurement and payment services, including direct work managing and facilitating contracts.Supervises staff, administers personnel issues, coaches and trains employees, and facilitates professional development opportunities. Mentors staff and fosters teamwork.Participates in planning for ITS financial and HR services and support. Collaborates and effectively communicates with key personnel and partners.Identifies, develops and implements service improvements. Participates in and serves as subject matter resource for projects.Leadership Growth Program graduate, 2019 Show less Provided day to day management of administrative support services for ITS and actively served as administrative manager for a department consisting of more than 300 professional, classified, and student employees.Responsible for the support of a large ITS department, including the overall management of departmental administrative services, related special projects, and reports.Served as liaison for the director and several senior IT managers on delegated functions related to the day to day operation of the department.Made complex administrative decisions regarding organizational and departmental issues.Interacted with staff and departments via correspondence, telephone or personal contact.Attended department staff meetings and supervised administrative staff. Provided consultation regarding contractual and technical duties delegated to support staff. Worked with skilled technical personnel. Show less Coordinated with ITS departments for the purpose of coordinating and reporting information internally and for our campus customers.Worked with executive leadership to develop, plan and communicate strategic messages and implemented communication plans aligned with the ITS vision and priorities.Generated ideas for communication strategies and developed related promotional plans, tactics and materials. Identified potential editorial opportunities of interest, and provided strategic communications support and direction for programs, services and events.Wrote news and feature articles for distribution to the news media, publication and electronic dissemination. Show less

  • Assistant Director of Operations

    Jul 2024 - now

  • Administrative Services Officer III

    Jul 2018 - Jul 2024

  • Administrative Manager

    Apr 2014 - Jul 2018

  • Communications Coordinator

    Sept 2013 - Apr 2014