Cody Lyons

Experience

• 

  Ford Motor Company

  May 2012 - Sept 2012

  Technical Service Engineer

  Worked directly with dealerships across the country to fix hard to diagnose vehicle concernsCompleted Ford OEM trainingWorked with design engineers to help identify trending concerns on new vehicle linesDetermination of vehicle warranty status,Helped with the development of engineering job aids

• 

  BG Products, Inc.

  Jun 2013 - now

  Manage & direct the day to day operations of the Technical Service Department.Execute long & short term goals aligned with providing the best technical training and support to our customers, with the goal of furthering our growth globally. Actively participate in industry tradeshows (SEMA, NADA, Etc.).Technical training of internal & external automotive professionals.Research and Development of tools, equipment, & chemistry. Technical writing (technical bulletins, service procedures, instructions).Industry research.Technical support for BG products & Services. Show less

  • Technical Service Manager - BG Proving Grounds

    Nov 2017 - now

  • Technical Service Advisor Tools & Equipment

    Jun 2013 - now