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Chandan Kumar

Chandan Kumar

FMS Engineer

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location of Chandan KumarGurgaon, Haryana, India

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  • Timeline

  • About me

    Technical Support Specialist at IBM | Microsoft Azure Certified | Cloud Operations | Security Operations

  • Education

    • Jetking Info Train Limited

      2012 - 2014
      Computer Science (Hardware & Networking Professional) Information Technology Grade A

      Activities and Societies: HW & NW (N+, CCNA and MCSE)

    • Veer Kunwar Singh University, Arrah

      2011 - 2014
      Bachelor of Arts - BA Political Scince A Grade

      Activities and Societies: Graduation, Honours Political Science & History

  • Experience

    • Kaizen IT Services Pvt. Ltd.

      Feb 2015 - Jun 2016
      FMS Engineer

      IT Help-desk And Technical Support To Field Engineer under CBDT project of IBM.

    • Sysnet Global Technologies Pvt Ltd

      Jul 2016 - Nov 2017
      Sr. System Engineer

      Desktop Support, Technical Support, Server Support

    • Experis IT India

      Dec 2017 - Dec 2019
      Information Technology Team Lead

      Technical Support, Technical Team Lead, Project Support.

    • IBM

      Jan 2020 - now
      Technical Support Specialist

      • Implementation, managing and troubleshooting/resolving issues related to MS Azure environment VM, Storage, Networking and Multiple Tenants.• Managing Antivirus TrendMicro on End Point Machines & Servers and ensuring latest virus definitions, latest service packs and updated DAT version.• Managing TrendMicro Products Apex One, Cloud One and Vision One. (EDR & XDR).• Managing alerts in OpManager and Events Analyzer tool.• Manage DLP Forcepoint Security for monitoring End Client Events.• Manage & Administration of Windows Server 2012/2016/2019 environments.• Implement Microsoft ADDS, AAD, DHCP, DNS and MEDS.• Maintain Microsoft Active Directory Environments. Azure Active Directory Domain Services, Users, Computers and Distribution List. Show less

  • Licenses & Certifications