ABDULLAH SAAD ALGHAMDI

Experience

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  London Restaurant Company

  May 2014 - May 2015

  Pastry Salesperson

  - Maintain high levels of cleanliness and organization in the work area.- Adhere to food safety and quality standards.- Monitor supplies and order raw materials as needed.- Collaborate with the team to ensure the best customer service is provided.- Participate in quality assessment and continuous process improvement.- Effectively manage time to meet all orders and requirements.- Communicate effectively with customers to understand their expectations and needs.

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  Shahia Food Limited Company - Dunkin' DD KSA

  Jun 2015 - Sept 2016

  Dessert Salesperson

  At Shahia Food Limited Company - Dunkin' DD KSA, I held the position of Dessert Salesperson, where I was committed to presenting and selling dessert products to customers with the highest quality standards. During my tenure there, I underwent a training phase in computer skills, receiving two courses in data entry, text processing, and office computer applications. This training equipped me to offer a more efficient and accurate service in recording transactions and interacting with customers. In addition to this, I was concurrently studying at the Technical College in the Electronics department, adding another layer of challenge but expanding my knowledge and developing skills in multiple arenas. عرض أقل

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  Virgin Megastore Saudi Arabia

  Dec 2016 - Sept 2017

  Electronic devices technician

  At Virgin Megastore Saudi Arabia, I held the position of Communications Electronics Technician as part of a project contracted with Arab Computers Co., the authorized agent in Saudi Arabia for Apple device maintenance. My responsibilities encompassed repairing lightweight electronic devices such as mobile phones, iPads, headphones, and more. However, my role wasn't limited to technical repairs; it also involved proficiently serving customers, composing technical reports, and occasionally liaising directly with the parent company in specific situations. This role offered me a rich experience in handling cutting-edge technologies and operating within a professional and dynamic environment. عرض أقل

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  ELKHEREIJI CONTRACTING CO. LTD

  Apr 2018 - Sept 2018

  Electronics Technician | IFE

  As an Electronics Technician specializing in In-Flight Entertainment within the aviation sector, my core responsibilities included ensuring optimal functionality and maintenance of the entertainment systems aboard commercial aircraft. The primary duties that encapsulated my role were:Aircraft Screen Maintenance: Diagnosing malfunctions, executing repairs, and, when necessary, replacing in-flight entertainment screens to guarantee an uninterrupted passenger experience.Aircraft Seat Repairs: Addressing issues related to electronic components within the aircraft seats which directly link to the IFE system, ensuring both comfort and functionality.Content Management: Regularly updating and downloading a diverse array of multimedia, such as movies and games, ensuring fresh content is available for passengers on each flight.Wi-Fi Connectivity: Proactively monitoring the aircraft's Wi-Fi system, troubleshooting connectivity issues, and implementing fixes to ensure continuous internet access for passengers.Aircraft Tools Inspection: Routinely checking the operational tools associated with the aircraft's entertainment system, ensuring they are in good condition and available for any immediate tasks.Reporting: Documenting any identified issues within the IFE system, opening detailed reports for review, and subsequently closing them upon problem resolution.Throughout this hands-on training period, I gained extensive exposure to aircraft models from leading manufacturers, including Boeing and Airbus. The experience cultivated both technical proficiency and a keen understanding of the dynamic and critical nature of the in-flight entertainment systems in modern aviation. عرض أقل

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  Riyadh House/Jeraisy

  Nov 2018 - Nov 2020

  Electrical Maintenance Technician

  uring my tenure at Riyadh House/Jeraisy, I demonstrated versatility and a keen attention to detail in the field of electrical equipment maintenance and installation. I was part of a specialized team tasked with executing multiple projects for both private and governmental entities in the Kingdom. My significant contributions in these ventures included:• Operating and maintaining data card printers for Riyad Bank, ensuring the equipment's efficient performance.• Installing monitors and projectors for STC Company, guaranteeing high-quality display and usability.• Handling computer systems at the Ministry of Planning and Economy, encompassing installation, operation, and ensuring compliance with ministry standards.• Collaborating on a project with the Ministry of Health, where I installed and operated computers, integrating them seamlessly with the ministry's main website, enhancing productivity and inter-departmental communication.• Engaging with photocopier machines at the Saudi Electricity Company, where I was responsible for the installation, updates, and ensuring optimum performance of the devices.This experience equipped me with advanced skills in handling electrical equipment, coupled with the ability to cooperate effectively with multidisciplinary teams. It also honed my capacity to work under pressure and excel in assigned tasks. عرض أقل

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  Xcite by Alghanim Electronics

  Sept 2021 - Jan 2022

  Electronics and Communications Technician

  Electronics and Communications Technician at Xcite ( Alghanim Electronics )In my role at Xcite ( Alghanim Electronics ), one of the region's leading electronics retailers, I was at the forefront of customer service, ensuring that every client received an unparalleled service experience. My primary responsibilities included:• Customer Service Excellence: Engaging with customers to understand their concerns, ensuring they felt heard, and providing them with timely and effective solutions.• Problem Diagnosis: Utilizing my expertise to rapidly and accurately identify issues with customers' devices, ensuring that solutions were both effective and efficient.• Device Repair: Taking hands-on action to repair electronics, ensuring they met the high standards set by Xcite and returned to the customer in optimal working condition.• Quality Control: After repairs, conducting thorough checks on devices to ensure they operated flawlessly, minimizing the chances of recurring issues.• Continuous Learning: Keeping abreast of the latest technological advances and repair techniques, ensuring that the solutions provided were up-to-date and of the highest quality.My experience at Xcite honed my technical expertise, while also emphasizing the importance of excellent customer service in a retail environment. The balance between technical know-how and interpersonal skills made my role both challenging and fulfilling. عرض أقل

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  WiConnect

  Jan 2022 - now

  Communications Engineer - Noc Engineering Department

  During my tenure as a Communications Engineer in the NOC Engineering Department, my primary responsibilities included constantly monitoring and analyzing device performance using the Aruba and eSight Management Systems. Among my main tasks were:1. Continual monitoring of device performance using advanced systems.2. Opening and managing memos to document any issues or malfunctions.3. Coordinating with on-site teams to resolve issues, and ensuring continuous follow-up until the problem is resolved.4. Securing necessary permissions for the on-site team.5. Preparing daily reports and performance analyses.6. Constant communication and coordination with external teams like Nokia, Huawei, and Ericsson.7. Managing technical teams, prioritizing tasks, and setting schedules.8. Developing strategic plans to improve network performance and efficiency.9. Conducting regular team meetings to review objectives and track progress. عرض أقل