Deep Enrich
Megan Szabla
CX Strategist
566 followers
Alexandria, Virginia, United States
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About me
CX Strategist | Researcher | Human Centered Design
Education
Austin Peay State University
2012 - 2015Bachelor of Science (B.S.) Communication and Media StudiesActivities and Societies: Chi Omega Sigma Gamma Alpha Honor Society Alpha Lambda Delta Honor Society APSU TV News - Anchor/Reporter Rho Lambda - National Recognition Society for Sorority Women Student worker: Communication Department
Experience
BlueCross BlueShield of South Carolina
Mar 2023 - nowCX Strategist
Licenses & Certifications
- View certificate
Foundations in Design Thinking
IDEO UAug 2023
- View certificate
Qualtrics Platform Essentials Certification
QualtricsMay 2025 - View certificate
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CXPA Professional Member
Customer Experience Professionals Association (CXPA)Apr 2023 - View certificate
CXPA Professional Member
Customer Experience Professionals Association (CXPA)Apr 2023 - View certificate
Human-Centered Insights
IDEO UDec 2023 Insights for Innovation
IDEO UJun 2023
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