
Carlos Cavaco
Customer Care Assistant

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About me
Senior Digital Consultant at Mind Forward
Education

Instituto Politécnico de Setúbal
2012 - 2015Bachelor's degree MarketingSchool of Business and Administration - Polytechnic Institute of Setúbal

Vysoká škola technická a ekonomická v Českých Budějovicích
2014 - 2015Bachelor's degree Business Administration and Management, GeneralInstitute of Technology and Business in Ceske Budejovice
Experience

PT Contact
Oct 2011 - Sept 2012Customer Care AssistantIn the last year of high school, I gained my initial professional experience through a part-time position at a call center. I was responsible for providing technical support and advising customers on a comprehensive range of triple-play and broadcasting services, including MEO Fibra, MEO ADSL, Sapo ADSL, and DTT.

ComOn Group
Jun 2015 - Feb 2017Digital Media PlannerPlan, manage and measure digital campaigns were some of my daily tasks at comOn agency. Working daily on multiple channels such as: Google Search, Google Display Network, YouTube, LinkedIn, Facebook, Instagram and email marketing.ActiveBank, smart, OK! teleseguros, Fidelidade, PromoFans (Sonae Sierra) or Mustela was some of the portuguese and international brands I worked for.

Digital Gate
Feb 2020 - Mar 2025Here at Digital Group, I spent my days planning and manage digital ad campaigns mostly across Google (Search, Display and Video), LinkedIn, Facebook and Instagram. Besides to do advertising, I am also running full SEO projects.In all the projects I manage, in english, spanish or portuguese, I am always looking to advise and guide my clients, so we can reach all the goals we propose.
Senior Digital Media Planner
Jun 2022 - Mar 2025Marketing Content Specialist
Jul 2021 - May 2022Digital Marketing Consultant
Feb 2020 - Jun 2021

Mind Forward
Mar 2025 - nowSenior Digital Consultant
Licenses & Certifications

Fundamental Course - Business Models
Winning Scientific ManagementJan 2017
Introduction to Brand Strategy by Alejandro Pascalis
DomestikaNov 2021
Setúbal marca.me - Place branding in collaboration with Interbrand
InterbrandJan 2014
Google Ads Display Advertising Certification
GoogleJan 2020
Google Analytics Certification
GoogleJan 2025
Google AdWords Search Advertising
GoogleJan 2016
Google AdWords Video Advertising
YouTubeJan 2016
Certificação em apps Google Ads
GoogleJan 2020
Fundamental Course - Market Research
Winning Scientific ManagementJan 2017
Fundamental Course - Management and Corporate Finance
Winning Scientific ManagementJan 2017
Honors & Awards
- Awarded to Carlos CavacoPrémios SAPO - Melhor Plano de Meios Digital // smart SAPO 2016 The #smarteffect digital media plan for smart was named Best Digital Media Plan at the Portuguese top award, which honors excellence in Online Communication.
- Awarded to Carlos CavacoPrémios à Eficácia da Comunicação - Ouro // smart APAN – Associação Portuguesa de Anunciantes 2016 Gold medal for #smarteffect campaign in three different categories: Brand Activation and Sponsorship, Institutional Communication and Durable Consumer Goods.
- Awarded to Carlos CavacoWinner Marketing Plan in academic national contest "Dar Voz à Lã" ADPM fev. de 2015 Contest winner of "Dar Voz à Lã", a national challenge for Marketing and Business Manager students. The aim was to create a operational marketing plan for a regional cooperative (Cooperativa Oficina de Tecelagem de Mértola), for preserving and promote the natural wool products from the Mértola region, focused on specifics segmentations for products and new markets.
Languages
- poPortuguese
- enEnglish
- spSpanish
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