Jeff Brinkerhoff

Experience

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  LDS Missionary Training Center

  Jul 2003 - Dec 2005

  Korean Instructor

  • Supervised and trained ten missionaries to speak Korean • Taught organization skills, team work, personal study habits, unity

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  Intel Corporation

  May 2004 - Aug 2004

  Customer Support Rep (internship)

  • Increased customer support response as a team by 20% through closed loop analysis• Increased collaboration efficiency by creating and maintaining Sharepoint websites

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  Intel Corporation

  May 2005 - Aug 2005

  Web Services Developer (internship)

  • Developed custom web services for Intel Sharepoint sites for 30 users• Implemented and trained management on Microsoft performance and strategy software

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  BYU OIT Enterprise Project Management

  Feb 2006 - Aug 2007

  Project Manager

  • Managed and directed three $15,000+ IT projects• Coordinated two $2.5 million PeopleSoft implementations• Collaborated with 100 different team members to achieve executive strategic objectives

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  Capital Group

  Aug 2007 - Dec 2011

  - Worked side-by-side with Agile enterprise adoption lead and external Agile coaches to set and implement vision, goals, and objectives for Enterprise Agile adoption effort- Led software development team as a Scrum Master to reduce defects by 30%, improve software delivery time-to-value by 25%, and improved team morale on an $8 million project- Led sprint reviews, retrospectives, and planning meetings, daily standups, can provided creative ways to visualize team goals and progress • Gathered user requirements and created system models and use cases for two Fixed Income systems• Created over 20 project management training documents, user guides, and templates for Enterprise Project Management Life Cycle Standardization effort.• Pioneered new Requirements Based Testing tool to reduce system defects by 50%

  • Scrum Master

    Jan 2010 - Dec 2011

  • Business Systems Analyst

    Aug 2007 - Jan 2010
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  Kareo

  Dec 2011 - May 2013

  Agile Transformation Lead

  Led Kareo’s PMO and Agile implementation - Led a $5 million high-risk program with a tight deadline, collaborating and planning with the Executive team to drive success- Managed cross-department project, partnering with HR, Finance, Accounting, and Marketing- Organized and facilitated Scrum planning, daily stand-ups, other Scrum-related meetings- Worked as a galvanizing force, coaching Scrum teams to self-organize and unify- Eliminated cross-functional discord by applying Agile and team building principles- Tracked and reported team velocity, sprint/release progress, and other Agile metrics to executives- Provided monthly internal Agile training, sharing Agile knowledge across the company- Reduced production deployment frequency by 50% by identifying inefficiencies and collaborating with key influencers to drive change Show less

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  PECI

  May 2013 - Oct 2014

  Sr. Scrum Master / Agile Coach

  Led PECI’s Software Project Management and Agile implementation - Partnered with upper management to structure development and business teams to eliminate cross-functional discord, increase value delivery, and increase customer satisfaction- Led $5 million strategic enterprise program to convert legacy core business systems onto Salesforce, managing scope, time, cost, and quality- Worked with two Marketing teams, one Business Development team, two Engineering teams, and two Business Operations teams to analyze and streamline their processes, eliminate waste, and unify their cross-business project planning, boosting morale and increasing value delivery to customers- Pioneered cross-company annual planning process that reduced planning costs by 50% and increased executives’ confidence in plan estimates- Organized and facilitated Scrum planning, daily stand-ups, other Scrum-related meetings- Scaled scrum teams from one to 10 Scrum teams- Tracked and reported team velocity, sprint/release progress, and other Agile metrics to executives- Provide monthly internal Agile training, sharing Agile knowledge across the company- Pioneered development processes to speed up development by 50%, increase value delivery by 50%, and improve developer, tester, and business morale and confidence. Show less

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  CLEAResult

  Oct 2014 - Dec 2015

  Sr. Scrum Master / Agile Coach

  Led CLEAResult’s (acquired PECI) Agile reformation- Tapped by CTO to work with directors to refine development, product management, and solutions delivery processes- Led $2 million strategic project to convert legacy core business systems onto Microsoft Dynamics, managing scope, time, cost, and quality- Developed and executed Agile reformation plan, facilitating team restructuring, tool selection, progress measurement and reporting - Delighted internal program partners and external clients by implementing way to measure teams’ delivery throughput and predict when future work can be accomplished- Led the planning and project execution of four Scrum teams- Tracked and reported team velocity, sprint/release progress, and other Agile metrics to executives- Provide monthly internal Agile training, sharing Agile knowledge across the company- Pioneered development processes to speed up development by 50%, increase value delivery by 50%, and improve developer, tester, and business morale and confidence. Show less

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  Slalom Consulting

  Jan 2016 - now

  Senior Principal

  I lead the Portland Delivery Leadership organization to evolve the Portfolio, Product Management, Agile, and Program/Project Management solutions and lead the leaders of 30 consultants to develop their skills and optimize client delivery excellence. I work with a fantastic team of consultants, having helped 12+ organizations in 7+ industries transform their organizations to connect strategy to delivery, measurably achieving technology and business strategic goals.