Hong CHI THI

Hong CHI THI

.NET developer

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location of Hong CHI THIVietnam

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  • Timeline

  • About me

    Managed Services Manager at Ciber-CMC Joint Venture Corp

  • Education

    • Institut Universitaire de Technologie Nice Cote d'Azur, France

      2003 - 2005
      Computer Science
  • Experience

    • FPT Telecom

      Jan 2005 - Jan 2007
      .NET developer
    • Ciber-CMC Joint Venture Corp

      Dec 2007 - now

      - Participate in the project planning activities and manage the execution of projects according to plan.- Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.- Manage all supporting activities/ issues (priority, solution, status, deadlines, etc.) to assure SLA is committed. - Manage change requests. - Allocate appropriate resource to solve incidents and develop new programs. - Participate in the investigation of incidents & develop solution in SAP.- Working with customers on monthly reports, contract, scope of work, incident management model, etc.- Proactively manage project stakeholder satisfaction to position and secure customer reference and success story.- Proactively manage project stakeholder satisfaction to position and secure customer reference and success story. Show less

      • Managed service team leader

        Jan 2013 - now
      • SAP Technical Consultant

        Dec 2007 - now
    • Segmenta A/S

      Mar 2008 - Jun 2008
      SAP Technical Trainee
  • Licenses & Certifications

    • Project Management Fundamentals course

      CMC Corp
      Jan 2020
    • C_BOSUP_90 Support Associate - Incident Management with SAP BusinessObjects

      SAP
    • SAP Consultant Certification Development Consultant SAP NetWeaver 2004 – Application Development Focus ABAP

      SAP
      Jan 2008
    • ITIL Foundation Certificate in IT Service Management

      Thomson Prometric Inc
      Jan 2013