Experience

• 

  University of calgary

  Aug 2012 - May 2013

  Community advisor

  Create thought-provoking events that improve the residence experience of upper year undergraduate and international students. Attend weekly meetings focused on the discuss of current development in residence and brainstorming strategies that create a fun and safe environment for students living in apartment-style residences. Perform approximately four to eight on call shifts per month to assist with lockouts, noise complaints, and emergency issues students may have in residence in order to ensure a safe academic learning environment for all occupants. Provide tours of residence to prospective first year, transfer and international students. Show less

• 

  University of calgary

  Aug 2013 - Apr 2019

  Supervise a team of 6 Desk Services Assistants in routine operations of the Summer Residence front desk: promptly managing guest concerns and maintaining general security of the building, renting student residences as hotel rooms for individual guests,large groups and conventions. Utilize StarRez to create, alter, and cancel individual guest bookings upon guest requests, as well as altering bookings to ensure that rates match those quoted to guests. Provide excellent customer service to ensure guests are satisfied with their stay at Summer Residence and encourage their return the next season. Take an interdepartmental approach to problem solving through maintaining strong relationships with those in housekeeping, maintenance, and campus security, in order to provide a safe and clean environment for guests . Show less Allocate a staff of 14 Community Advisors to approximately 60 on-call shifts each month. Design and implement a series of leadership enrichment workshops conducted at weekly staff meetings using the Gallup Strengthsquest Leadership Program. Assist with new staff training to prepare a team of 52 student staff for the upcoming year through team-building and informational activities. Organize events to draw upper year undergraduate and international student attendance while seeking to build peer-supported connections in a building of over 100 students. Coordinate bi-weekly meetings with 13 fellow student staff in order to plan and execute apartment-wide events that cater to an upper-year undergraduate, transfer and international students in excess of 400 students. Show less

  • Housing Services Coordinator

    May 2015 - Apr 2019

  • Front Desk Assistant

    Aug 2011 - May 2015

  • Desk Services Coordinator

    Apr 2014 - Aug 2014

  • Senior Community Advisor

    Aug 2013 - May 2014
• 

  Quadreal property group

  Apr 2019 - Jun 2020

  Community experience coordinator

  Responsible for planning engaging and entertaining events for residents of a 305 unit luxury rental building South of Downtown Calgary. First point of contact for prospective residents, coordinating the leasing efforts for the building. First point of contact for newly approved residents, coordinating their lease signing, move-in, and elevator bookings. Work closely with small team to enhance the resident experience. Create copy for all mass communication for notices, reminders and events sent to SODO residents, which then became templates for residential sites company wide. Show less

• 

  Bc public service

  Jul 2020 - now

  Provide administrative support to 30 barristers working in the public sector. Process incoming reports from law enforcement, prepare files on approved charges, and ensure defence counsel has everything they need to ensure a fair trial. Provide Direct Administrative Support to a team of five executives, including scheduling meetings, travel arrangements, and expense management. Provide subject matter expertise for travel authorizations and government travel policy. Update records regularly on significant court files on Vancouver Island, and court files approaching their RvJordan dates. Show less

  • Policy Analyst

    Mar 2023 - now

  • Legal Assistant

    Jul 2020 - Mar 2023