Experience

• 

  Cameron, a schlumberger company

  Jan 2013 - Aug 2013

  Human resources administrative assistant
• 

  Tramiexpress, c.a. (lawyers, accountants)

  Feb 2014 - Feb 2015

  Administrative assistant
• 

  Inversiones unigas, s.a. (lagoluz gas station)

  Mar 2015 - Apr 2017

  Business administrator
• 

  Servicios técnicos y reparaciones zulia, c.a. reserzuca

  Aug 2015 - Apr 2017

  Business administrator
• 

  Hilton hotels & resorts

  Mar 2019 - now

  • Answering incoming guests calls, making recommendations and leading conversations to bookings. • Manage online booking, inquiries, assist guest and event managers throughout entire booking cycle.• Utilize Property Software to input all key data into hotel´s database system. • Providing reception services for Guests from check-in through check-out. • Use up-selling techniques to promote hotel services and facilities.• Contributing to an exceptional experience for guest. Make the first impressions be the best of all.• Complete reports as required, traces, high balance, check all amenities for all Guests before arrival.

  • Reservations Coordinator

    Nov 2021 - now

  • Guest Service Agent

    Mar 2019 - Nov 2021