Eleacnny Mariana Franco

Eleacnny mariana franco

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location of Eleacnny Mariana FrancoOrlando, Florida, United States
Followers of Eleacnny Mariana Franco123 followers
  • Timeline

  • About me

    Bachelor’s in Human Resources / Reservations Coordinator at Hilton Hotels & Resorts

  • Education

    • Universidad rafael belloso chacín

      2009 - 2013
      Bachelor’s in industrial relations human resources management and services
  • Experience

    • Cameron, a schlumberger company

      Jan 2013 - Aug 2013
      Human resources administrative assistant
    • Tramiexpress, c.a. (lawyers, accountants)

      Feb 2014 - Feb 2015
      Administrative assistant
    • Inversiones unigas, s.a. (lagoluz gas station)

      Mar 2015 - Apr 2017
      Business administrator
    • Servicios técnicos y reparaciones zulia, c.a. reserzuca

      Aug 2015 - Apr 2017
      Business administrator
    • Hilton hotels & resorts

      Mar 2019 - now

      • Answering incoming guests calls, making recommendations and leading conversations to bookings. • Manage online booking, inquiries, assist guest and event managers throughout entire booking cycle.• Utilize Property Software to input all key data into hotel´s database system. • Providing reception services for Guests from check-in through check-out. • Use up-selling techniques to promote hotel services and facilities.• Contributing to an exceptional experience for guest. Make the first impressions be the best of all.• Complete reports as required, traces, high balance, check all amenities for all Guests before arrival.

      • Reservations Coordinator

        Nov 2021 - now
      • Guest Service Agent

        Mar 2019 - Nov 2021
  • Licenses & Certifications

    • Certificate technology fundamentals

      Thinkful
      Oct 2022
    • Ai productivity hacks to reimagine your workday and career

      Linkedin
      Jul 2024
      View certificate certificate