
Timeline
About me
Senior Account Manager at Sonoco ThermoSafe Brands
Education

Midlands technical college
-Business administration and management, general
Experience

Sc state credit union
Oct 2011 - Oct 2013Collect on delinquent accounts while maintaining customer relationships. Repossess delinquent vehicles as well as improving the financial lives of our members. Handling large amounts of cash on teller line. Providing members with exceptional customer service with a professional look. Processing payments, night drops, assisting members with safety deposit boxes, cross selling to each member, guiding members with the appropriate financial solution. Balancing cash boxes and vault totals. Handling money and account information in the most professional manner.
Loan Adjuster
Aug 2012 - Oct 2013Teller
Oct 2011 - Jul 2012

First citizens bank
Oct 2013 - Jun 2014Banking specialistProviding exceptional customer service as an experienced Teller or Personal Banker as needed. Building and maintaining customer relationships. Referring the correct services to customers to help the financial lives of our clients. Handling large amounts of cash and maintaining a professional manner. Opening deposit accounts, troubleshooting, refer loans. Any type of concern customers may have about their financial situations may come to me for assistance and guidance along with problem solving.

Westower communications
Jun 2014 - Jan 2015Project coordinatorReconcile discrepancies within each sites budget to ensure accurate close out. Track and maintain specific documents, conduct timely data-entry and real time status reporting. Create Year to date report for our market. Work closely with other Project Coordinators to ensure all work is completed in a timely manner. Research financials and purchase orders making appropriate corrections. Perform miscellaneous job-related duties as assigned.

Security federal bank & trust
Sept 2015 - Aug 2016Retail banking associateProviding high quality customer service to customers by advising them and guiding them in decisions regarding bank products and services such as loans, deposit accounts, on-line banking, and more. Maximize penetration of all bank products and services in a professional, courteous and helpful manner.

Capital bank
Aug 2016 - Jan 2018Personal banker
Cintas
Mar 2018 - Mar 2022Route Sales Service Representatives(RSSR) drive a company truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which I deliver and pick up uniforms, shop towels, chemical cleaning products, soiled linens and other rental items. RSSRs are the face of Cintas to customers and must work to build rapport with key decision makers, ensure quality standards and pro-actively solve customer concerns. Job responsibilities also include growing existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory - all while working professionally, safely and in compliance with driving and vehicle regulations. Show less
Outside Sales- Market Development Representative
Jul 2021 - Mar 2022Service Supervisor
Dec 2020 - Jul 2021Sales Service Representative
Mar 2018 - Dec 2020

Amarok security
Mar 2022 - Aug 2024Regional sales executive
Sonoco
Aug 2024 - nowSenior account managerResponsible for driving new business and expanding our customer base for our thermal packaging solutions. Primary duties include prospecting and acquiring new clients, managing and growing existing accounts, and achieving sales targets. Work closely with potential and current clients to understand their needs, present tailored solutions, close sales, ensure satisfaction with our products and services, and drive growth through strategic account development. Coordinating with internal teams to deliver customized cold chain packaging solutions to potential clients, addressing any issues that arise, and identifying opportunities for expanding our services within existing accounts. Show less
Licenses & Certifications

Advanced financial statement analysis
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